Adoption Stories

Customer Spotlight: How Kennebunk Savings Made CRM Adoption Stick

Club Concierge — Thu, 13 Mar 2025 18:40:00 GMT

At our recent Adoption Roadshows , we caught up with Maureen Flaherty, Chief Marketing and Customer Experience Officer at Kennebunk Savings, a mid-sized community bank serving Southern Maine and New Hampshire. Kennebunk Savings has been usi...(read more)

Streamlining Support Through Effective Adoption: MHA’s Journey with SugarCRM

Emily Jahn — Wed, 05 Feb 2025 20:03:05 GMT

For over 80 years, Methodist Homes (MHA) has been a pillar of support for older people across the UK, offering vital services through its care homes, retirement living schemes, and community hubs. However, as MHA's services expanded, their reliance o...(read more)

Azimut Direct Boosts Sales, Enhances Data Management and Saves 650 Hours with SugarCRM

Mattia Gioitta — Thu, 09 Jan 2025 18:40:00 GMT

Azimut Direct, a fintech company based in Italy, encountered significant challenges in managing its sales operations and gaining comprehensive visibility into its customer data. The company, fully owned by Azimut Group, faced limitations due to manua...(read more)

Navigating Change Management: Key Insights from Industry Leaders on CRM Adoption

Emily Jahn — Mon, 16 Dec 2024 21:21:22 GMT

Change is hard. We all laugh and nod our heads when someone says, “Change is the only constant,” because whether it’s adding a new habit to your day-to-day routine or shifting how an entire organization operates, change is a challen...(read more)

Super General: Key Insights on How to Embrace Change and Find Success with SugarCRM

Robert Pienkny — Thu, 05 Sep 2024 17:55:54 GMT

Hello everyone, I'm Robert Pienkny, digital transformation manager at Super General. Today, I'd like to share our journey with SugarCRM and how it has significantly transformed our service operations. From customizing processes to driving successful ...(read more)

Powering Growth: My Journey With SugarCRM at Empresas ADOC

Luis Vásquez — Wed, 31 Jul 2024 12:57:18 GMT

I’m Luis Vasquez, the CRM Manager at Empresas ADOC. Founded in 1953 by Don Roberto Palomo in El Salvador, ADOC boasts a rich history of employing high-quality materials and specialized techniques to craft exceptional products tailored to custom...(read more)

The Swedish Institute: My Experience Navigating Success with SugarCRM

Jan-Frederic Buss — Fri, 26 Jul 2024 15:24:25 GMT

Hello, I’m Jan-Frederic, Head of CRM at The Swedish Institute (SI) . My organisation is a public agency that builds interest and trust in Sweden around the world. SI shares information about Sweden abroad and analyses how other countries percei...(read more)