problems download a dev code of Sugarcrm 14

RE: problems download a dev code of Sugarcrm 14

Angel Magana — Thu, 13 Nov 2025 17:46:42 GMT

Hi Adrian,

Not sure I can answer your question as to what happened. None of those steps are required to install a stock instance, nor have I ever encountered a need to execute them. There should never be a need to delete a stock folder to complete a stock install.

The point "it didn't give me any themes" continues to suggest to me that there is a permissions or rewrite problem. It likely can't load the CSS, either because the web server can't properly create the contents of ./cache or it simply can't read the contents of that directory.

RE: problems download a dev code of Sugarcrm 14

Adrian Arauz — Wed, 12 Nov 2025 18:58:20 GMT

Hi Angel

Sure, I already installed a stock instance and it didn't give me any themes. I followed the documentation for Sugar 14 and it didn't work either.

I managed to get it working by doing this; I don't quite understand what happened, but now the login screen loads.

# 1) rm -rf vendor/google/apiclient vendor/google/apiclient-services

# 2) composer clear-cache

# 3) composer config -g process-timeout 1800

# 4) composer require google/apiclient:^2.17 google/apiclient-services:^0.366 --no-dev

# 5) composer dump-autoload -o

What happened?

RE: problems download a dev code of Sugarcrm 14

John Hawkins — Wed, 12 Nov 2025 18:28:23 GMT

Hi Adrian Arauz,

In addition to what Angel suggests, it looks as if your "find..." permissions are not complete. It may be a typo copying into the message but you need to set permissions for files as well as directories.
Files do not need to be executable (they are mostly PHP and Javascript text files) so one of your "find" commands should be:

find . -type f -exec chmod 644 {} \;

Note that some of the files need to be writeable by the web server user (usually apache or www-data or similar) so depending on what owner you have set on them your chmods may need to use 775 & 664 instead of 755 & 644.

Another option (as this is local I presume for dev purposes) may be to try setting up the instance using the Docker containers in SugarDockerized - available on GitHub. I find this the easiest way to set up a copy of a cloud instance for local dev work. SugarDockerized takes care of all elements for you including file permissions.

Thanks,

JH.

RE: problems download a dev code of Sugarcrm 14

Angel Magana — Wed, 12 Nov 2025 17:58:06 GMT

Have you tried installing a stock instance to see what, if any, errors the installer returns?

Based on the errors you've shared, I would guess the issue is that either the mod_rewrite module is not loaded/enabled, or file permissions are not quite right.

Also, I don't know if this has any bearing, but you shouldn't need the trailing / after "campeon"