Custom admin panels in v25.2

RE: Custom admin panels in v25.2

Rafael Fernandes — Thu, 18 Dec 2025 16:03:39 GMT

Thanks Alexandre Moulin , I'm working with engineering on the root cause and see what we can do..

rafa

RE: Custom admin panels in v25.2

Alexandre Moulin — Thu, 18 Dec 2025 15:36:58 GMT

FYI I successfully replicated the issue by downloading an on demand instance and install one of our plugins using this kind of admin access, I did not dig into the reason it does not work anymore since we have an easy quick-fix.

We took mesures to convert our admin links from javascript:void to # as suggested by support and Liam.

RE: Custom admin panels in v25.2

Rafael Fernandes — Thu, 18 Dec 2025 15:29:38 GMT

Thanks Liam Hastings ,

I'm also using ondemand instance for this test and I dont see the issue, this is the supported way (what you currently have in your package javascript:void)..

i could not identify any changes that would prevent it to work...

could you please send in my email your package so I can install and investigate further?

RE: Custom admin panels in v25.2

Liam Hastings — Thu, 18 Dec 2025 15:11:15 GMT

https://portal.sugarondemand.com/#supp_Cases/a52d4efe-b4de-11f0-ad3b-ffa8334c50bd

This is the case we had with the support team where they suggested we do this

RE: Custom admin panels in v25.2

Liam Hastings — Thu, 18 Dec 2025 14:33:29 GMT

Rafael Fernandes This is not what we have seen. We have had several customers using a package that was installed either before upgrading or using a package that we know has been working for years, that since on 25.2.0 no longer works as you showed above. We had raised a ticket to your support team and they also told us to make the change from say

javascript:void(parent.SUGAR.App.router.navigate("eit_WatchdogLogs", {trigger: true}));

to just `"#eit_WatchdogLogs` in `custom/Extension/modules/Administration/Ext/Administration/eit_WatchdogLogs.php`

Being an ondemand version I don't have a local version to give you access to. I am happy to send you the package file if you wish.

RE: Custom admin panels in v25.2

Rafael Fernandes — Thu, 18 Dec 2025 14:18:23 GMT

hi Liam Hastings ,

I did a quick test here with our recommended code and it seems to work just fine, please take a look at this example below.

did I get it wrong? can you double check and perhaps send a quick video with what you see?

sugarclub.sugarai.com/.../Screen-Recording-2025_2D00_12_2D00_18-at-9.14.19_2F20_AM.mov

RE: Custom admin panels in v25.2

Liam Hastings — Wed, 17 Dec 2025 09:06:35 GMT

Rafael Fernandes do you know the answer to this? Happy to just mimic the 25.2 setup just wanted to make sure that is going to be the recommended format going forward to save having to update any packages we have twice