On-Boarding Product Devs

Rafael Fernandes — Thu, 14 Aug 2025 17:26:21 GMT

Current Revision posted to Dev Tutorials by Rafael Fernandes on 8/14/2025 5:26:21 PM

Register

What steps should a partner or customer follow in order to onboard themselves or a colleague as a new Sugar Developer with access to Sugar development resources?

Read below to learn more about how to provide your new developers with this role.

As a Product Developer you can download our software and have instances hosted locally on your servers. To do so, you need to access Sugar On-Site software downloads and mobile development tools, which is controlled using the Download Manager Authorised Contact role.

Set-up

In order to get access to the Sugar code, you need to be either a SugarCRM customer or a partner. To learn more about our partner program and to apply, please check out our website.

Partners also get access to Sugar cloud instances that they can use to quickly get started. See the Partner Portal for more information about accessing SugarCloud.

Demo Builder provides you with your Sugar Cloud Development environment
Finally, please take time to review our Developer Policy before you begin coding.

First API Call

Web Services APIs are the fastest way to get started with custom Sugar development. The Sugar API documentation is built into every Sugar instance, including Sugar's REST API.

Check out the Sugar Developer Guide for more details on how to access Sugar REST APIs and to get started using them. You can also check out the The School of REST blog series and the Tutorial: Intro to the Sugar REST v10 API.

You can also leverage our live Sugar RESTful API Collection

Making your first API call to Sugar is as easy as 1, 2, 3:

Learn

Getting the most out of Sugar means understanding what can be done via the Sugar Administration panel. We highly recommend Sugar Developers learn about Sugar Administration. Both Sugar Developer and Sugar Administrator training programs are available from Sugar University. There are self-paced videos as well as options for live developer webinars and in-person training.

The Sugar Developer Guide and the Dev Blog are other primary training sources.
There are a lot of great Sugar resources out there in the community as well, so check out this blog post to find many of them.
You should also get familiar with the Sugar Developer Tools that SugarCRM and the Sugar Developer community provide for you. We have tools that help you build, test, debug, and deploy your Sugar solutions even faster.
How will you know when you are ready to rock the Sugar Developer universe? When you get certified! You can learn more about our Sugar Certification program and the Sugar Developer Specialist exam at Training & Certification.
Get involved with our Sugar Community by posting your questions and get answers from a broad audience of experts

Resources & Downloads

Use the additional resources and downloads below to further support your onboarding.

SugarClub	SugarClub DevClub Dev Answers & Best Practices Register with Sugar Sign up to receive the latest Sugar Developer News
Sugar Portals	Support Portal Case Portal Software Downloads Portal Portal Dashboard Get your License Keys DemoBuilder Cloud Environment
Sugar Architecture	Architecture Introduction to Sugar Framework Development Methodology Extensions Framework Supported Platforms

You're up and running, but don't stop now - this is just the beginning of your journey.

Now it's time to Low Code No Code for Product Devs.

On-Boarding Product Devs

Alex Nassi — Fri, 07 Feb 2025 17:28:03 GMT

Revision 16 posted to Dev Tutorials by Alex Nassi on 2/7/2025 5:28:03 PM

Register

What steps should a partner or customer follow in order to onboard themselves or a colleague as a new Sugar Developer with access to Sugar development resources?

Read below to learn more about how to provide your new developers with this role.

Set-up

In order to get access to the Sugar code, you need to be either a SugarCRM customer or a partner. To learn more about our partner program and to apply, please check out our website.

Partners also get access to Sugar cloud instances that they can use to quickly get started. See the Partner Portal for more information about accessing SugarCloud.

Demo Builder provides you with your Sugar Cloud Development environment
Finally, please take time to review our Developer Policy before you begin coding.

First API Call

Web Services APIs are the fastest way to get started with custom Sugar development. The Sugar API documentation is built into every Sugar instance, including Sugar's REST API.

Making your first API call to Sugar is as easy as 1, 2, 3:

Learn

The Sugar Developer Guide and the Dev Blog are other primary training sources.
There are a lot of great Sugar resources out there in the community as well, so check out this blog post to find many of them.
You should also get familiar with the Sugar Developer Tools that SugarCRM and the Sugar Developer community provide for you. We have tools that help you build, test, debug, and deploy your Sugar solutions even faster.
How will you know when you are ready to rock the Sugar Developer universe? When you get certified! You can learn more about our Sugar Certification program and the Sugar Developer Specialist exam at Training & Certification.
Get involved with our Sugar Community by posting your questions and get answers from a broad audience of experts

Resources & Downloads

Use the additional resources and downloads below to further support your onboarding.

SugarClub	SugarClub DevClub Dev Answers & Best Practices Register with Sugar Sign up to receive the latest Sugar Developer News
Sugar Portals	Support Portal Case Portal Software Downloads Portal Portal Dashboard Get your License Keys DemoBuilder Cloud Environment
Sugar Architecture	Architecture Introduction to Sugar Framework Development Methodology Extensions Framework Supported Platforms

You're up and running, but don't stop now - this is just the beginning of your journey.

Now it's time to Low Code No Code for Product Devs.

On-Boarding Product Devs

Alex Nassi — Fri, 24 Jan 2025 16:47:14 GMT

Revision 15 posted to Dev Tutorials by Alex Nassi on 1/24/2025 4:47:14 PM

Register

What steps should a partner or customer follow in order to onboard themselves or a colleague as a new Sugar Developer with access to Sugar development resources?

Read below to learn more about how to provide your new developers with this role.

Set-up

In order to get access to the Sugar code, you need to be either a SugarCRM customer or a partner. To learn more about our partner program and to apply, please check out our website.

Partners also get access to Sugar cloud instances that they can use to quickly get started. See the Partner Portal for more information about accessing SugarCloud.

Demo Builder provides you with your Sugar Cloud Development environment
Finally, please take time to review our Developer Policy before you begin coding.

First API Call

Web Services APIs are the fastest way to get started with custom Sugar development. The Sugar API documentation is built into every Sugar instance, including Sugar's REST API.

Check out the Sugar Developer Guide for more details on how to access Sugar REST APIs and to get started using them. You can also check out the School of REST blog series and the Intro to the Sugar REST API tutorial.

Making your first API call to Sugar is as easy as 1, 2, 3:

Learn

The Sugar Developer Guide and the Sugar DevClub Blog are other primary training sources.
There are a lot of great Sugar resources out there in the community as well, so check out this blog post to find many of them.
You should also get familiar with the Sugar Developer Tools that SugarCRM and the Sugar Developer community provide for you. We have tools that help you build, test, debug, and deploy your Sugar solutions even faster.
How will you know when you are ready to rock the Sugar Developer universe? When you get certified! You can learn more about our Sugar Certification Program and the Certified Sugar Developer Specialist exam at SugarU.
Get involved with our Sugar Community by posting your questions and get answers from a broad audience of experts

Resources & Downloads

Use the additional resources and downloads below to further support your onboarding.

SugarClub	SugarClub DevClub Dev Answers & Questions Register with Sugar Sign up to receive the latest Sugar Developer News
Sugar Portals	Support Portal Case Portal Software Downloads Portal Portal Dashboard Get your License Keys DemoBuilder Cloud Environment
Sugar Architecture	Architecture Introduction to Sugar Framework Development Methodology Extensions Framework Supported Platforms

You're up and running, but don't stop now - this is just the beginning of your journey.

Now it's time to Low Code No Code for Product Devs.

On-Boarding Product Devs

Rafael Fernandes — Tue, 23 Aug 2022 16:03:25 GMT

Revision 14 posted to Dev Tutorials by Rafael Fernandes on 8/23/2022 4:03:25 PM

Register

What steps should a partner or customer follow in order to onboard themselves or a colleague as a new Sugar Developer with access to Sugar development resources?

Read below to learn more about how to provide your new developers with this role.

Set-up

In order to get access to the Sugar code, you need to be either a SugarCRM customer or a partner. To learn more about our partner program and to apply, please check out our website.

Partners also get access to Sugar cloud instances that they can use to quickly get started. See the Partner Portal for more information about accessing SugarCloud.

Demo Builder provides you with your Sugar Cloud Development environment
Finally, please take time to review our Developer Policy before you begin coding.

First API Call

Web Services APIs are the fastest way to get started with custom Sugar development. The Sugar API documentation is built into every Sugar instance, including Sugar's REST API.

Making your first API call to Sugar is as easy as 1, 2, 3:

Learn

The Sugar Developer Guide and the Sugar DevClub Blog are other primary training sources.
There are a lot of great Sugar resources out there in the community as well, so check out this blog post to find many of them.
You should also get familiar with the Sugar Developer Tools that SugarCRM and the Sugar Developer community provide for you. We have tools that help you build, test, debug, and deploy your Sugar solutions even faster.
How will you know when you are ready to rock the Sugar Developer universe? When you get certified! You can learn more about our Sugar Certification Program and the Certified Sugar Developer Specialist exam at SugarU.
Get involved with our Sugar Community by posting your questions and get answers from a broad audience of experts

Resources & Downloads

Use the additional resources and downloads below to further support your onboarding.

SugarClub	SugarClub DevClub Dev Answers & Questions Register with Sugar Sign up to receive the latest Sugar Developer News
Sugar Portals	Support Portal Case Portal Software Downloads Portal Portal Dashboard Get your License Keys DemoBuilder Cloud Environment
Sugar Architecture	Architecture Introduction to Sugar Framework Development Methodology Extensions Framework Supported Platforms

You're up and running, but don't stop now - this is just the beginning of your journey.

Now it's time to Low Code No Code.

On-Boarding Product Devs

Rafael Fernandes — Tue, 23 Aug 2022 15:34:56 GMT

Revision 13 posted to Dev Tutorials by Rafael Fernandes on 8/23/2022 3:34:56 PM

Register

What steps should a partner or customer follow in order to onboard themselves or a colleague as a new Sugar Developer with access to Sugar development resources?

Read below to learn more about how to provide your new developers with this role.

Set-up

In order to get access to the Sugar code, you need to be either a SugarCRM customer or a partner. To learn more about our partner program and to apply, please check out our website.

Partners also get access to Sugar cloud instances that they can use to quickly get started. See the Partner Portal for more information about accessing SugarCloud.

Demo Builder provides you with your Sugar Cloud Development environment
Finally, please take time to review our Developer Policy before you begin coding.

First API Call

Web Services APIs are the fastest way to get started with custom Sugar development. The Sugar API documentation is built into every Sugar instance, including Sugar's REST API.

Making your first API call to Sugar is as easy as 1, 2, 3:

Learn

The Sugar Developer Guide and the Sugar DevClub Blog are other primary training sources.
There are a lot of great Sugar resources out there in the community as well, so check out this blog post to find many of them.
You should also get familiar with the Sugar Developer Tools that SugarCRM and the Sugar Developer community provide for you. We have tools that help you build, test, debug, and deploy your Sugar solutions even faster.
How will you know when you are ready to rock the Sugar Developer universe? When you get certified! You can learn more about our Sugar Certification Program and the Certified Sugar Developer Specialist exam at SugarU.
Get involved with our Sugar Community by posting your questions and get answers from a broad audience of experts

Resources & Downloads

Use the additional resources and downloads below to further support your onboarding.

SugarClub	SugarClub DevClub Dev Answers & Questions Register with Sugar Sign up to receive the latest Sugar Developer News
Sugar Portals	Support Portal Case Portal Software Downloads Portal Portal Dashboard Get your License Keys DemoBuilder Cloud Environment
Sugar Architecture	Architecture Introduction to Sugar Framework Development Methodology Extensions Framework Supported Platforms

You're up and running, but don't stop now - this is just the beginning of your journey.

Now it's time to Low Code No Code.

On-Boarding Product Devs

Alex Nassi — Thu, 04 Aug 2022 05:05:19 GMT

Revision 11 posted to Dev Tutorials by Alex Nassi on 8/4/2022 5:05:19 AM

Register

What steps should a partner or customer follow in order to onboard themselves or a colleague as a new Sugar Developer with access to Sugar development resources?

Read below to learn more about how to provide your new developers with this role.

Set-up

In order to get access to the Sugar code, you need to be either a SugarCRM customer or a partner. To learn more about our partner program and to apply, please check out our website.

Partners also get access to Sugar cloud instances that they can use to quickly get started. See the Partner Portal for more information about accessing SugarCloud.

Demo Builder provides you with your Sugar Cloud Development environment
Finally, please take time to review our Developer Policy before you begin coding.

First API Call

Web Services APIs are the fastest way to get started with custom Sugar development. The Sugar API documentation is built into every Sugar instance, including Sugar's REST API.

Making your first API call to Sugar is as easy as 1, 2, 3:

Learn

The Sugar Developer Guide and the Sugar DevClub Blog are other primary training sources.
There are a lot of great Sugar resources out there in the community as well, so check out this blog post to find many of them.
You should also get familiar with the Sugar Developer Tools that SugarCRM and the Sugar Developer community provide for you. We have tools that help you build, test, debug, and deploy your Sugar solutions even faster.
How will you know when you are ready to rock the Sugar Developer universe? When you get certified! You can learn more about our Sugar Certification Program and the Certified Sugar Developer Specialist exam at SugarU.
Get involved with our Sugar Community by posting your questions and get answers from a broad audience of experts

Resources & Downloads

Use the additional resources and downloads below to further support your onboarding.

SugarClub	SugarClub DevClub Dev Answers & Questions Register with Sugar Sign up to receive the latest Sugar Developer News
Sugar Portals	Support Portal Case Portal Software Downloads Portal Portal Dashboard Get your License Keys DemoBuilder Cloud Environment
Sugar Architecture	Architecture Introduction to Sugar Framework Development Methodology Extensions Framework Supported Platforms

You're up and running, but don't stop now - this is just the beginning of your journey.

Now it's time to Low Code No Code.

On-Boarding Product Devs

Alex Nassi — Thu, 04 Aug 2022 05:05:19 GMT

Revision 12 posted to Dev Tutorials by Alex Nassi on 8/4/2022 5:05:19 AM

Register

What steps should a partner or customer follow in order to onboard themselves or a colleague as a new Sugar Developer with access to Sugar development resources?

Read below to learn more about how to provide your new developers with this role.

Set-up

In order to get access to the Sugar code, you need to be either a SugarCRM customer or a partner. To learn more about our partner program and to apply, please check out our website.

Partners also get access to Sugar cloud instances that they can use to quickly get started. See the Partner Portal for more information about accessing SugarCloud.

Demo Builder provides you with your Sugar Cloud Development environment
Finally, please take time to review our Developer Policy before you begin coding.

First API Call

Web Services APIs are the fastest way to get started with custom Sugar development. The Sugar API documentation is built into every Sugar instance, including Sugar's REST API.

Making your first API call to Sugar is as easy as 1, 2, 3:

Learn

The Sugar Developer Guide and the Sugar DevClub Blog are other primary training sources.
There are a lot of great Sugar resources out there in the community as well, so check out this blog post to find many of them.
You should also get familiar with the Sugar Developer Tools that SugarCRM and the Sugar Developer community provide for you. We have tools that help you build, test, debug, and deploy your Sugar solutions even faster.
How will you know when you are ready to rock the Sugar Developer universe? When you get certified! You can learn more about our Sugar Certification Program and the Certified Sugar Developer Specialist exam at SugarU.
Get involved with our Sugar Community by posting your questions and get answers from a broad audience of experts

Resources & Downloads

Use the additional resources and downloads below to further support your onboarding.

SugarClub	SugarClub DevClub Dev Answers & Questions Register with Sugar Sign up to receive the latest Sugar Developer News
Sugar Portals	Support Portal Case Portal Software Downloads Portal Portal Dashboard Get your License Keys DemoBuilder Cloud Environment
Sugar Architecture	Architecture Introduction to Sugar Framework Development Methodology Extensions Framework Supported Platforms

You're up and running, but don't stop now - this is just the beginning of your journey.

Now it's time to Low Code No Code.

On-Boarding Product Devs

Alex Nassi — Thu, 04 Aug 2022 05:04:20 GMT

Revision 10 posted to Dev Tutorials by Alex Nassi on 8/4/2022 5:04:20 AM

Register

What steps should a partner or customer follow in order to onboard themselves or a colleague as a new Sugar Developer with access to Sugar development resources?

Read below to learn more about how to provide your new developers with this role.

Set-up

In order to get access to the Sugar code, you need to be either a SugarCRM customer or a partner. To learn more about our partner program and to apply, please check out our website.

Partners also get access to Sugar cloud instances that they can use to quickly get started. See the Partner Portal for more information about accessing SugarCloud.

Demo Builder provides you with your Sugar Cloud Development environment
Finally, please take time to review our Developer Policy before you begin coding.

First API Call

Web Services APIs are the fastest way to get started with custom Sugar development. The Sugar API documentation is built into every Sugar instance, including Sugar's REST API.

Making your first API call to Sugar is as easy as 1, 2, 3:

Learn

The Sugar Developer Guide and the Sugar DevClub Blog are other primary training sources.
There are a lot of great Sugar resources out there in the community as well, so check out this blog post to find many of them.
You should also get familiar with the Sugar Developer Tools that SugarCRM and the Sugar Developer community provide for you. We have tools that help you build, test, debug, and deploy your Sugar solutions even faster.
How will you know when you are ready to rock the Sugar Developer universe? When you get certified! You can learn more about our Sugar Certification Program and the Certified Sugar Developer Specialist exam at SugarU.
Get involved with our Sugar Community by posting your questions and get answers from a broad audience of experts

Resources & Downloads

Use the additional resources and downloads below to further support your onboarding.

SugarClub	SugarClub DevClub Dev Answers & Questions Register with Sugar Sign up to receive the latest Sugar Developer News
Sugar Portals	Support Portal Case Portal Software Downloads Portal Portal Dashboard Get your License Keys DemoBuilder Cloud Environment
Sugar Architecture	Architecture Introduction to Sugar Framework Development Methodology Extensions Framework Supported Platforms

You're up and running, but don't stop now - this is just the beginning of your journey.

Now it's time to Low Code No Code.

On-Boarding Product Devs

Rafael Fernandes — Mon, 01 Aug 2022 19:47:41 GMT

Revision 9 posted to Dev Tutorials by Rafael Fernandes on 8/1/2022 7:47:41 PM

Register

What steps should a partner or customer follow in order to on-board themselves or a colleague as a new Sugar Developer with access to Sugar development resources?

Read below to learn more about how to provide your new developers with this role.

As a Product Developer you can also download our software and have local installs, for that you need to access to Sugar On-Site software downloads and mobile development tools is controlled using the Download Manager Authorised Contact role.

Set-up

In order to get access to the Sugar code, you need to be either a SugarCRM customer or a partner. To learn more about our partner program and to apply, please check out our website.

Partners also get access to Sugar cloud instances that they can use to quickly get started. See the Partner Portal for more information about accessing SugarCloud.

Demo Builder provides you with your Sugar Cloud Development environment
Finally, please take time to review our Developer Policy before you begin coding.

First API Call

Web Services APIs are the fastest way to get started with custom Sugar development. The Sugar API documentation is built into every Sugar instance, including Sugar's REST API.

Making your first API call to Sugar is as easy as 1, 2, 3:

Learn

The Sugar Developer Guide and the Sugar Dev Club Blog are other primary training sources.
There are a lot of great Sugar resources out there in the community as well, so check out this blog post to find many of them.
You should also get familiar with the Sugar Developer Tools that SugarCRM and the Sugar Developer community provide for you. We have tools that help you build, test, debug, and deploy your Sugar solutions even faster.
How will you know when you are ready to rock the Sugar Developer universe? When you get certified! You can learn more about our Sugar Certification Program and the Certified Sugar Developer Specialist exam at Sugar University.
Get involved with our Sugar Community by posting your questions and get answers from a broad audience of experts

Resources & Downloads

Use the additional resources and downloads below to further support your onboarding.

SugarClub	SugarClub DevClub Dev Answers & Questions Register with Sugar Sign up to receive the latest Sugar Developer News
Sugar Portals	Support Portal Case Portal Software Downloads Portal Portal Dashboard Get your License Keys DemoBuilder Cloud Environment
Sugar Architecture	Architecture Introduction to Sugar Framework Development Methodology Extensions Framework Supported Platforms

You're up and running, but don't stop now - this is just the beginning of your journey. Now it's time to Low Code No Code.

On-Boarding Product Developers

Rafael Fernandes — Mon, 01 Aug 2022 19:46:36 GMT

Revision 8 posted to Dev Tutorials by Rafael Fernandes on 8/1/2022 7:46:36 PM

Register

What steps should a partner or customer follow in order to on-board themselves or a colleague as a new Sugar Developer with access to Sugar development resources?

Read below to learn more about how to provide your new developers with this role.

Set-up

In order to get access to the Sugar code, you need to be either a SugarCRM customer or a partner. To learn more about our partner program and to apply, please check out our website.

Partners also get access to Sugar cloud instances that they can use to quickly get started. See the Partner Portal for more information about accessing SugarCloud.

Demo Builder provides you with your Sugar Cloud Development environment
Finally, please take time to review our Developer Policy before you begin coding.

First API Call

Web Services APIs are the fastest way to get started with custom Sugar development. The Sugar API documentation is built into every Sugar instance, including Sugar's REST API.

Making your first API call to Sugar is as easy as 1, 2, 3:

Learn

The Sugar Developer Guide and the Sugar Dev Club Blog are other primary training sources.
There are a lot of great Sugar resources out there in the community as well, so check out this blog post to find many of them.
You should also get familiar with the Sugar Developer Tools that SugarCRM and the Sugar Developer community provide for you. We have tools that help you build, test, debug, and deploy your Sugar solutions even faster.
How will you know when you are ready to rock the Sugar Developer universe? When you get certified! You can learn more about our Sugar Certification Program and the Certified Sugar Developer Specialist exam at Sugar University.
Get involved with our Sugar Community by posting your questions and get answers from a broad audience of experts

Resources & Downloads

Use the additional resources and downloads below to further support your onboarding.

SugarClub	SugarClub DevClub Dev Answers & Questions Register with Sugar Sign up to receive the latest Sugar Developer News
Sugar Portals	Support Portal Case Portal Software Downloads Portal Portal Dashboard Get your License Keys DemoBuilder Cloud Environment
Sugar Architecture	Architecture Introduction to Sugar Framework Development Methodology Extensions Framework Supported Platforms

You're up and running, but don't stop now - this is just the beginning of your journey. Now it's time to Low Code No Code.

On-Boarding ISVs

Rafael Fernandes — Mon, 01 Aug 2022 19:42:36 GMT

Revision 7 posted to Dev Tutorials by Rafael Fernandes on 8/1/2022 7:42:36 PM

Register

What steps should a partner or customer follow in order to on-board themselves or a colleague as a new Sugar Developer with access to Sugar development resources?

Access to Sugar On-Site software downloads and mobile development tools is controlled using the Download Manager Authorised Contact role. Read below to learn more about how to provide your new developers with this role.

Prerequisite:
- You need to work for a current Sugar Customer or Sugar Partner with an active Sugar subscription.
- Access is only provided to authorized persons who are associated with these organizations
Step 1: Register with Sugar Club
Step 2: Enable Download Software access for the Developer
Step 3: Visit Download Manager or Developer Builds space to access Sugar code
Step 4: Visit the Mobile Tools portal to access Mobile SDK and MACS

Set-up

In order to get access to the Sugar code, you need to be either a SugarCRM customer or a partner. To learn more about our partner program and to apply, please check out our website.

Partners also get access to Sugar cloud instances that they can use to quickly get started. See the Partner Portal for more information about accessing SugarCloud.

If you need access to a SugarCloud development build in order to support a SugarCloud release, then you can access those in the SugarCloud developer builds space.
Demo Builder provides you with your Sugar Cloud Development environment
Want to get started developing quickly?
- Use our Vagrant set up instructions!
- Use SugarDockerize.
If you are doing code development on Sugar, you can download Suga Enterprise on-premise edition of the Sugar application using Download Manager via sugarcrm.com.
If you want to set up a full LAMP or MAMP stack on your own, you can follow our Sugar Enterprise Installation Guide or the OSX development environment setup guide.
Whenever installing Sugar locally for development or production purposes, you need to be using our Supported Platforms.
Finally, please take time to review our Developer Policy before you begin coding.

First API Call

Web Services APIs are the fastest way to get started with custom Sugar development. The Sugar API documentation is built into every Sugar instance, including Sugar's REST API.

Making your first API call to Sugar is as easy as 1, 2, 3:

Learn

The Sugar Developer Guide and the Sugar Dev Club Blog are other primary training sources.
There are a lot of great Sugar resources out there in the community as well, so check out this blog post to find many of them.
You should also get familiar with the Sugar Developer Tools that SugarCRM and the Sugar Developer community provide for you. We have tools that help you build, test, debug, and deploy your Sugar solutions even faster.
How will you know when you are ready to rock the Sugar Developer universe? When you get certified! You can learn more about our Sugar Certification Program and the Certified Sugar Developer Specialist exam at Sugar University.
Get involved with our Sugar Community by posting your questions and get answers from a broad audience of experts

Resources & Downloads

Use the additional resources and downloads below to further support your onboarding.

SugarClub	SugarClub DevClub Dev Answers & Questions Register with Sugar Sign up to receive the latest Sugar Developer News
Sugar Portals	Support Portal Case Portal Software Downloads Portal Portal Dashboard Get your License Keys DemoBuilder Cloud Environment
Sugar Architecture	Architecture Introduction to Sugar Framework Development Methodology Extensions Framework Supported Platforms

You're up and running, but don't stop now - this is just the beginning of your journey. Now it's time to Low Code No Code.

On-Boarding ISVs

Rafael Fernandes — Thu, 14 Jul 2022 17:03:27 GMT

Revision 6 posted to Dev Tutorials by Rafael Fernandes on 7/14/2022 5:03:27 PM

Register

What steps should a partner or customer follow in order to on-board themselves or a colleague as a new Sugar Developer to ensure they have access to all necessary resources to customize Sugar?

Access to Sugar On-Site software downloads and mobile development tools is controlled using the Download Software permission. Read below to learn more about how to provide your new developers this permission

Prerequisite:
- You need to work for a current Sugar Customer or Sugar Partner with an active Sugar subscription.
- Access is only provided to authorized persons who are associated with these organizations
Step 1: Register with Sugar Club
Step 2: Enable Download Software access for the Developer
Step 3: Visit Download Manager or Developer Builds space to access Sugar code
Step 4: Visit the Mobile Tools portal to access Mobile SDK and MACS

Setup

In order to get access to the Sugar code, you need to be either a SugarCRM customer or a partner. To learn more about our partner program and to apply, please check out our web site.

Partners also get access to Sugar cloud instances that they can use to quickly get started. See the Partner Portal for more information about accessing the Sugar cloud.

If you need access to a Sugar cloud development build in order to target a Sugar cloud release, then you can access those in the Sugar cloud developer builds space.
DemoBuilder provides you with your Sugar Cloud Development environment
Want to get started developing quickly?
- Use our Vagrant set up instructions!
- Use SugarDockerize.
If you are doing code development on Sugar, you can download an On-Site version of the Sugar application using Download Manager via sugarcrm.com.
If you want to set up a full LAMP or MAMP stack on your own, you can follow our On-Site Installation guide or the OSX development environment setup guide.

First API Call

Web Services APIs are the fastest way to get started with custom Sugar development. The Sugar API documentation is built into every Sugar instance, including Sugar's REST API.

Making your first API call to Sugar is as easy as 1, 2, 3:

Learn

The Sugar Developer Guide and the Sugar Dev Club Blog are other primary training sources.
There are a lot of great Sugar resources out there in the community as well, so check out this blog post to find many of them.
You should also get familiar with the Sugar Developer Tools that SugarCRM and the Sugar Developer community provide for you. We have tools that help you build, test, debug, and deploy your Sugar solutions even faster.
How will you know when you are ready to rock the Sugar Developer universe? When you get certified! You can learn more about our Sugar Certification Program and the Certified Sugar Developer Specialist exam at Sugar University.
Get involved with our Sugar Community by posting your questions and get answers from a broad audience of experts
Supported Platforms

Resources & Downloads

Use the additional resources and downloads below to further support your onboarding.

SugarClub	SugarClub DevClub Dev Answers & Questions Register with Sugar Sign up to receive the latest Sugar Developer News
Sugar Portals	Support Portal Case Portal Software Downloads Portal Portal Dashboard Get your License Keys DemoBuilder Cloud Environment
Sugar Architecture	Architecture Introduction to Sugar Framework Development Methodology Extensions Framework Supported Platforms

You're up and running, but don't stop now - this is just the beginning of your journey. Now it's time to Low Code No Code.

On-Boarding ISVs

Rafael Fernandes — Wed, 29 Jun 2022 20:00:06 GMT

Revision 5 posted to Dev Tutorials by Rafael Fernandes on 6/29/2022 8:00:06 PM

Register

What steps should an ISV partner follow in order to on-board themselves or a colleague as a new Sugar Developer to ensure they have access to all necessary resources to customize Sugar?

Step 1: Register with Sugar Club

Setup

ISV Developers also get access to Sugar cloud instances that they can use to quickly get started.

If you need access to a Sugar cloud development build in order to target a Sugar cloud release, then you can access those in the Sugar cloud developer builds space.
DemoBuilder provides you with your Sugar Cloud Development environment

First API Call

Web Services APIs are the fastest way to get started with custom Sugar development. The Sugar API documentation is built into every Sugar instance, including Sugar's REST API.

Making your first API call to Sugar is as easy as 1, 2, 3:

Learn

The Sugar Developer Guide and the Sugar Dev Club Blog are other primary training sources.
There are a lot of great Sugar resources out there in the community as well, so check out this blog post to find many of them.
You should also get familiar with the Sugar Developer Tools that SugarCRM and the Sugar Developer community provide for you. We have tools that help you build, test, debug, and deploy your Sugar solutions even faster.
How will you know when you are ready to rock the Sugar Developer universe? When you get certified! You can learn more about our Sugar Certification Program and the Certified Sugar Developer Specialist exam at Sugar University.
Get involved with our Sugar Community by posting your questions and get answers from a broad audience of experts
Supported Platforms

Resources & Downloads

Use the additional resources and downloads below to further support your onboarding.

SugarClub	SugarClub DevClub Dev Answers & Questions Register with Sugar Sign up to receive the latest Sugar Developer News
Sugar Portals	Support Portal Case Portal Software Downloads Portal Portal Dashboard Get your License Keys DemoBuilder Cloud Environment
Sugar Architecture	Architecture Introduction to Sugar Framework Development Methodology Extensions Framework Supported Platforms

You're up and running, but don't stop now - this is just the beginning of your journey. Now it's time to Low Code No Code.

On-Boarding ISVs

Rafael Fernandes — Wed, 29 Jun 2022 19:58:47 GMT

Revision 4 posted to Dev Tutorials by Rafael Fernandes on 6/29/2022 7:58:47 PM

Register

What steps should an ISV partner follow in order to on-board themselves or a colleague as a new Sugar Developer to ensure they have access to all necessary resources to customize Sugar?

Step 1: Register with Sugar Club

Setup

In order to get access to the Sugar code, you need to be either a SugarCRM customer or a partner. To learn more about our partner program and to apply, please check out our web site.

Partners also get access to Sugar cloud instances that they can use to quickly get started. See the Partner Portal for more information about accessing the Sugar cloud.

If you need access to a Sugar cloud development build in order to target a Sugar cloud release, then you can access those in the Sugar cloud developer builds space.
DemoBuilder provides you with your Sugar Cloud Development environment
Want to get started developing quickly?
- Use our Vagrant set up instructions!
- Use SugarDockerize.
If you are doing code development on Sugar, you can download an On-Site version of the Sugar application using Download Manager via sugarcrm.com.
If you want to set up a full LAMP or MAMP stack on your own, you can follow our On-Site Installation guide or the OSX development environment setup guide.

First API Call

Web Services APIs are the fastest way to get started with custom Sugar development. The Sugar API documentation is built into every Sugar instance, including Sugar's REST API.

Making your first API call to Sugar is as easy as 1, 2, 3:

Learn

The Sugar Developer Guide and the Sugar Dev Club Blog are other primary training sources.
There are a lot of great Sugar resources out there in the community as well, so check out this blog post to find many of them.
You should also get familiar with the Sugar Developer Tools that SugarCRM and the Sugar Developer community provide for you. We have tools that help you build, test, debug, and deploy your Sugar solutions even faster.
How will you know when you are ready to rock the Sugar Developer universe? When you get certified! You can learn more about our Sugar Certification Program and the Certified Sugar Developer Specialist exam at Sugar University.
Get involved with our Sugar Community by posting your questions and get answers from a broad audience of experts
Supported Platforms

Resources & Downloads

Use the additional resources and downloads below to further support your onboarding.

SugarClub	SugarClub DevClub Dev Answers & Questions Register with Sugar Sign up to receive the latest Sugar Developer News
Sugar Portals	Support Portal Case Portal Software Downloads Portal Portal Dashboard Get your License Keys DemoBuilder Cloud Environment
Sugar Architecture	Architecture Introduction to Sugar Framework Development Methodology Extensions Framework Supported Platforms

You're up and running, but don't stop now - this is just the beginning of your journey. Now it's time to Low Code No Code.

On-Boarding ISVs

Rafael Fernandes — Fri, 24 Jun 2022 15:22:35 GMT

Revision 3 posted to Dev Tutorials by Rafael Fernandes on 6/24/2022 3:22:35 PM

Whether starting from scratch or reinventing yourself, this phase is critical to insuring you set a vision and lay the foundation for the future.

Download our GROW Get Started Workbook for detailed plans and worksheets to help you get going. You'll also find additional resources below such as email templates and learning plans to use in your rollout.

Define your Vision

You’ll never reach your destination if you don’t have a clear view of where you are heading. Your vision should be your guiding light throughout your Adoption planning.

When defining your vision consider:
- Your organization's broader strategy, goals, and objectives
- The impact on employee and customer experiences
- What is driving the need for change
- Business capabilities and outcomes

Use the Vision Planning Worksheet in our GROW Get Started Workbook to help define your vision.

Build your Team

People are a key component of successful adoption. Building a core team to support your efforts during roll-out is critical. Review our Build Your Adoption Team download to learn more about each role, then use our Team Planning Worksheet in the GROW Get Started Workbook to identify key players in your organization.

Key players include:

C-Level Business Executive Sponsor
IT Executive Sponsor
Program Manager/Success Owner
Training Lead
Communications Lead
User Council
Departmental Program Ambassadors/Champions
IT Members

Define your Adoption Plan

Your adoption plan is just as important as your overall project plan and should run along side your technology implementation efforts. As you define the phases of your project, align with the following adoption plan phases:

Drive Awareness
Ready your Team
Deploy
Assess & Iterate

Use our Adoption Planning Worksheet in the GROW Get Started Workbook to begin planning your next steps.

Adoption Plan Phases:

Drive Awareness

Raise general awareness through actions and messaging
Engage executive leadership to endorse and promote
Communicate key business benefits
Set expectations regarding usage

Ready Your Team

Prepare teams to operate in the new environment through an understanding of change impacts
Coach users to complete requirements prior to launch
Educate users on functionality with formal education and on-going tips and tricks
Ambassador/Champion Teams & Execs promote goals and solicit feedback

Deploy

Facilitate interactive communication to gather feedback and address questions
Celebrate benefits and wins through participation in sharing of success stories
Reinforce desired behavior through continued executive endorsement and user education

Assess & Iterate

Drive sustained adoption with regular post-deployment touchpoints
Reporting and publicizing progress using usage analysis and adoption metrics
Promote new functionality including major communication campaigns to support key functions

Resources & Downloads

Use the additional resources and downloads below to further support your adoption efforts as your work through the GROW Adoption Framework.

Workbook	GROW Get Started Workbook Build Your Adoption Team Guide
Additional Resources	User Adoption Playbook Optimizing User Adoption Series Optimizing User Adoption Part 1 - Impediments to User Adoption Optimizing User Adoption Part 2 - Creating Well-defined Business Objectives Optimizing User Adoption Part 3 - Building Your Team Optimizing User Adoption Part 4 - Applying Change Management Optimizing User Adoption Part 5 - Measuring, Reporting, Iterating, Adjusting Blog: 9 Steps to a Successful CRM Go-Live Webinar: CRM Blueprint Series - User Adoption eBook: Managing Through Change: The Key Role Managers Play in User Adoption Quick Video Tutorials Data Quality Best Practices CX Assessment
Templates	Adoption Planning Workshop Presentation Project Kickoff Communication Examples Project Update Communication Examples Change Readiness Assessment Template (Long Form) Change Readiness Assessment Template (Short Form) Sample FAQ's Ambassador/Champion Kickoff Template Sugar Connect Adoption Plan & Communication Templates

Learning Plans

Below you'll find links to Learning Plans that contain our recommended courseware for your Sugar solutions at this phase in your adoption journey. Review them yourself or use them to create training plans for your teams to help support your rollout and adoption efforts.

Market	Sell	Serve
Register now	Register now	Register now
Connect	Discover
Learn more	Learn more

You're up and running, but don't stop now - this is just the beginning of your journey. Now it's time to Reinforce.

On-Boarding

Rafael Fernandes — Fri, 24 Jun 2022 15:18:19 GMT

Revision 2 posted to Dev Tutorials by Rafael Fernandes on 6/24/2022 3:18:19 PM

Whether starting from scratch or reinventing yourself, this phase is critical to insuring you set a vision and lay the foundation for the future.

Define your Vision

You’ll never reach your destination if you don’t have a clear view of where you are heading. Your vision should be your guiding light throughout your Adoption planning.

When defining your vision consider:
- Your organization's broader strategy, goals, and objectives
- The impact on employee and customer experiences
- What is driving the need for change
- Business capabilities and outcomes

Use the Vision Planning Worksheet in our GROW Get Started Workbook to help define your vision.

Build your Team

Key players include:

C-Level Business Executive Sponsor
IT Executive Sponsor
Program Manager/Success Owner
Training Lead
Communications Lead
User Council
Departmental Program Ambassadors/Champions
IT Members

Define your Adoption Plan

Drive Awareness
Ready your Team
Deploy
Assess & Iterate

Use our Adoption Planning Worksheet in the GROW Get Started Workbook to begin planning your next steps.

Adoption Plan Phases:

Drive Awareness

Raise general awareness through actions and messaging
Engage executive leadership to endorse and promote
Communicate key business benefits
Set expectations regarding usage

Ready Your Team

Prepare teams to operate in the new environment through an understanding of change impacts
Coach users to complete requirements prior to launch
Educate users on functionality with formal education and on-going tips and tricks
Ambassador/Champion Teams & Execs promote goals and solicit feedback

Deploy

Facilitate interactive communication to gather feedback and address questions
Celebrate benefits and wins through participation in sharing of success stories
Reinforce desired behavior through continued executive endorsement and user education

Assess & Iterate

Drive sustained adoption with regular post-deployment touchpoints
Reporting and publicizing progress using usage analysis and adoption metrics
Promote new functionality including major communication campaigns to support key functions

Resources & Downloads

Use the additional resources and downloads below to further support your adoption efforts as your work through the GROW Adoption Framework.

Workbook	GROW Get Started Workbook Build Your Adoption Team Guide
Additional Resources	User Adoption Playbook Optimizing User Adoption Series Optimizing User Adoption Part 1 - Impediments to User Adoption Optimizing User Adoption Part 2 - Creating Well-defined Business Objectives Optimizing User Adoption Part 3 - Building Your Team Optimizing User Adoption Part 4 - Applying Change Management Optimizing User Adoption Part 5 - Measuring, Reporting, Iterating, Adjusting Blog: 9 Steps to a Successful CRM Go-Live Webinar: CRM Blueprint Series - User Adoption eBook: Managing Through Change: The Key Role Managers Play in User Adoption Quick Video Tutorials Data Quality Best Practices CX Assessment
Templates	Adoption Planning Workshop Presentation Project Kickoff Communication Examples Project Update Communication Examples Change Readiness Assessment Template (Long Form) Change Readiness Assessment Template (Short Form) Sample FAQ's Ambassador/Champion Kickoff Template Sugar Connect Adoption Plan & Communication Templates

Learning Plans

Market	Sell	Serve
Register now	Register now	Register now
Connect	Discover
Learn more	Learn more

You're up and running, but don't stop now - this is just the beginning of your journey. Now it's time to Reinforce.

Get Started

Alex Nassi — Thu, 23 Jun 2022 21:51:57 GMT

Revision 1 posted to Dev Tutorials by Alex Nassi on 6/23/2022 9:51:57 PM

Whether starting from scratch or reinventing yourself, this phase is critical to insuring you set a vision and lay the foundation for the future.

Define your Vision

You’ll never reach your destination if you don’t have a clear view of where you are heading. Your vision should be your guiding light throughout your Adoption planning.

When defining your vision consider:
- Your organization's broader strategy, goals, and objectives
- The impact on employee and customer experiences
- What is driving the need for change
- Business capabilities and outcomes

Use the Vision Planning Worksheet in our GROW Get Started Workbook to help define your vision.

Build your Team

Key players include:

C-Level Business Executive Sponsor
IT Executive Sponsor
Program Manager/Success Owner
Training Lead
Communications Lead
User Council
Departmental Program Ambassadors/Champions
IT Members

Define your Adoption Plan

Drive Awareness
Ready your Team
Deploy
Assess & Iterate

Use our Adoption Planning Worksheet in the GROW Get Started Workbook to begin planning your next steps.

Adoption Plan Phases:

Drive Awareness

Raise general awareness through actions and messaging
Engage executive leadership to endorse and promote
Communicate key business benefits
Set expectations regarding usage

Ready Your Team

Prepare teams to operate in the new environment through an understanding of change impacts
Coach users to complete requirements prior to launch
Educate users on functionality with formal education and on-going tips and tricks
Ambassador/Champion Teams & Execs promote goals and solicit feedback

Deploy

Facilitate interactive communication to gather feedback and address questions
Celebrate benefits and wins through participation in sharing of success stories
Reinforce desired behavior through continued executive endorsement and user education

Assess & Iterate

Drive sustained adoption with regular post-deployment touchpoints
Reporting and publicizing progress using usage analysis and adoption metrics
Promote new functionality including major communication campaigns to support key functions

Resources & Downloads

Use the additional resources and downloads below to further support your adoption efforts as your work through the GROW Adoption Framework.

Workbook	GROW Get Started Workbook Build Your Adoption Team Guide
Additional Resources	User Adoption Playbook Optimizing User Adoption Series Optimizing User Adoption Part 1 - Impediments to User Adoption Optimizing User Adoption Part 2 - Creating Well-defined Business Objectives Optimizing User Adoption Part 3 - Building Your Team Optimizing User Adoption Part 4 - Applying Change Management Optimizing User Adoption Part 5 - Measuring, Reporting, Iterating, Adjusting Blog: 9 Steps to a Successful CRM Go-Live Webinar: CRM Blueprint Series - User Adoption eBook: Managing Through Change: The Key Role Managers Play in User Adoption Quick Video Tutorials Data Quality Best Practices CX Assessment
Templates	Adoption Planning Workshop Presentation Project Kickoff Communication Examples Project Update Communication Examples Change Readiness Assessment Template (Long Form) Change Readiness Assessment Template (Short Form) Sample FAQ's Ambassador/Champion Kickoff Template Sugar Connect Adoption Plan & Communication Templates

Learning Plans

Market	Sell	Serve
Register now	Register now	Register now
Connect	Discover
Learn more	Learn more