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<?xml-stylesheet type="text/xsl" href="https://sugarclub.sugarai.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>Receive Emails When Mentioned in Sugar</title><link>https://sugarclub.sugarai.com/docs_and_resources/w/tip-of-the-week/405/receive-emails-when-mentioned-in-sugar</link><description /><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>Receive Emails When Mentioned in Sugar</title><link>https://sugarclub.sugarai.com/docs_and_resources/w/tip-of-the-week/405/receive-emails-when-mentioned-in-sugar</link><pubDate>Mon, 07 Aug 2023 16:31:11 GMT</pubDate><guid isPermaLink="false">5c521d64-519d-47a6-9065-134618b211bf:2ed20456-d43a-4fed-acdc-30d2f3f5b37c</guid><dc:creator>Alex Nassi</dc:creator><comments>https://sugarclub.sugarai.com/docs_and_resources/w/tip-of-the-week/405/receive-emails-when-mentioned-in-sugar#comments</comments><description>Current Revision posted to Quick Tips by Alex Nassi on 8/7/2023 4:31:11 PM&lt;br /&gt;
&lt;p&gt;&lt;span&gt;Thank you again to&amp;nbsp;&lt;/span&gt;&lt;a class="internal-link view-user-profile" href="/members/brossetto_4000_sugarcrm.com"&gt;Brenda Rossetto&lt;/a&gt;&amp;nbsp;for sharing this week&amp;#39;s Tip of the Week!&amp;nbsp;&lt;span&gt;Brenda is one of our&amp;nbsp;&lt;/span&gt;&lt;span&gt;Knowledge Collaborators on the team that manages all of the documentation on the&amp;nbsp;&lt;a href="https://support.sugarcrm.com/"&gt;Sugar Support Site&lt;/a&gt;, With this week&amp;#39;s tip, Brenda wants to&amp;nbsp;give a suggestion to help increase team collaboration within an organization, allowing users to stay well-informed of updates.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p style="padding-left:30px;"&gt;&lt;em&gt;The Email on Mention setting was added over a year ago in &lt;a href="/explore/enterprise-professional/b/enterprise-professional-updates/posts/sugar-summer-19-is-live"&gt;Sugar 9.1&lt;/a&gt; but it&amp;rsquo;s disabled by default so many people might not be taking advantage of it. &lt;a href="https://support.sugarcrm.com/SmartLinks/Application_Guide/Getting_Started/hdr_User_Settings/"&gt;Turn this setting on&lt;/a&gt;&amp;nbsp;in your user profile to receive email notifications when someone mentions you in a comment log entry.&lt;/em&gt;&lt;br /&gt;&lt;em&gt;&lt;img alt=" " height="136" src="/resized-image/__size/320x240/__key/communityserver-wikis-components-files/00-00-00-00-35/EmailOnMention.jpg" width="504" /&gt;&lt;/em&gt;&lt;br /&gt;&lt;em&gt;If you&amp;rsquo;re not sure how to mention people, check out the &lt;a href="https://support.sugarcrm.com/SmartLinks/Application_Guide/User_Interface/hdr_Tagging_Users_in_Comment_Log_Entries/"&gt;User Interface&lt;/a&gt;&amp;nbsp;documentation to see how to tag people in comment log entries.&lt;/em&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: tag, notification, mention&lt;/div&gt;
</description></item><item><title>January 11</title><link>https://sugarclub.sugarai.com/docs_and_resources/w/tip-of-the-week/405/receive-emails-when-mentioned-in-sugar/revision/1</link><pubDate>Tue, 26 Jan 2021 00:13:11 GMT</pubDate><guid isPermaLink="false">5c521d64-519d-47a6-9065-134618b211bf:2ed20456-d43a-4fed-acdc-30d2f3f5b37c</guid><dc:creator>Alex Nassi</dc:creator><comments>https://sugarclub.sugarai.com/docs_and_resources/w/tip-of-the-week/405/receive-emails-when-mentioned-in-sugar#comments</comments><description>Revision 1 posted to Quick Tips by Alex Nassi on 1/26/2021 12:13:11 AM&lt;br /&gt;
&lt;p&gt;&lt;span&gt;Thank you again to&amp;nbsp;&lt;/span&gt;&lt;a class="internal-link view-user-profile" href="/members/brossetto_4000_sugarcrm.com"&gt;Brenda Rossetto&lt;/a&gt;&amp;nbsp;for sharing this week&amp;#39;s Tip of the Week!&amp;nbsp;&lt;span&gt;Brenda is one of our&amp;nbsp;&lt;/span&gt;&lt;span&gt;Knowledge Collaborators on the team that manages all of the documentation on the&amp;nbsp;&lt;a href="https://support.sugarcrm.com/"&gt;Sugar Support Site&lt;/a&gt;, With this week&amp;#39;s tip, Brenda wants to&amp;nbsp;give a suggestion to help increase team collaboration within an organization, allowing users to stay well-informed of updates.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p style="padding-left:30px;"&gt;&lt;em&gt;The Email on Mention setting was added over a year ago in &lt;a href="/explore/enterprise-professional/b/enterprise-professional-updates/posts/sugar-summer-19-is-live"&gt;Sugar 9.1&lt;/a&gt; but it&amp;rsquo;s disabled by default so many people might not be taking advantage of it. &lt;a href="https://support.sugarcrm.com/SmartLinks/Application_Guide/Getting_Started/hdr_User_Settings/"&gt;Turn this setting on&lt;/a&gt;&amp;nbsp;in your user profile to receive email notifications when someone mentions you in a comment log entry.&lt;/em&gt;&lt;br /&gt;&lt;em&gt;&lt;img alt=" " height="136" src="/resized-image/__size/320x240/__key/communityserver-wikis-components-files/00-00-00-00-35/EmailOnMention.jpg" width="504" /&gt;&lt;/em&gt;&lt;br /&gt;&lt;em&gt;If you&amp;rsquo;re not sure how to mention people, check out the &lt;a href="https://support.sugarcrm.com/SmartLinks/Application_Guide/User_Interface/hdr_Tagging_Users_in_Comment_Log_Entries/"&gt;User Interface&lt;/a&gt;&amp;nbsp;documentation to see how to tag people in comment log entries.&lt;/em&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: tag, notification, mention&lt;/div&gt;
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