https://sugarclub.sugarai.com/docs_and_resources/w/tip-of-the-week/601/display-social-forms-in-the-sugar-market-contact-journeyen-USTelligent Community 12https://sugarclub.sugarai.com/docs_and_resources/w/tip-of-the-week/601/display-social-forms-in-the-sugar-market-contact-journeyWed, 17 Nov 2021 06:24:12 GMT5c521d64-519d-47a6-9065-134618b211bf:211f7412-66d1-463a-90c9-9ed8f0dbe386Alex Nassihttps://sugarclub.sugarai.com/docs_and_resources/w/tip-of-the-week/601/display-social-forms-in-the-sugar-market-contact-journey#commentsCurrent Revision posted to Quick Tips by Alex Nassi on 11/17/2021 6:24:12 AM<br /> <p id="Social_Data_in_the_LeadContact_Card"><span style="font-size:inherit;">Differentiating between the different&nbsp;sources of form data is important for Sugar Market users to better understand the lead and contact journey.&nbsp;To make sure you&#39;re getting the best view of your customers,&nbsp;are you setting your forms in such a way to best see this data? As of the <a href="https://support.sugarcrm.com/Documentation/Market/Sugar_Market_Release_Notes/Sugar_Market_Archived_Release_Notes/#Sugar_Market_2114_July_27_2021" rel="noopener noreferrer" target="_blank">21.14 Market release</a>,&nbsp;journey&nbsp;activities&nbsp;can now show a social icon to&nbsp;easily distinguish&nbsp;forms that were submitted through Oktopost versus standard forms.&nbsp;<strong><a href="https://support.sugarcrm.com/Documentation/Market/Sugar_Market_User_Guide/Oktopost/#Social_Data_in_the_LeadContact_Card" rel="noopener noreferrer" target="_blank">Read more in the Sugar Market Product Guide</a>!</strong></span></p> <p><span style="font-size:inherit;"><img style="height:auto;" alt=" " src="https://support.sugarcrm.com/files/0ed43b88-ee7d-11eb-b88f-02ebdbabe2e2.png" width="500" /><br /></span></p> <h2 id="Social_Data_in_the_LeadContact_Card"></h2><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: sugar market, Forms, social media, Tip of the Week, Marketing Automation, oktopost</div>