<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://sugarclub.sugarai.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>Upload Attachments Directly to Cases with the New Attachments Field</title><link>https://sugarclub.sugarai.com/docs_and_resources/w/tip-of-the-week/623/upload-attachments-directly-to-cases-with-the-new-attachments-field</link><description /><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>Upload Attachments Directly to Cases with the New Attachments Field</title><link>https://sugarclub.sugarai.com/docs_and_resources/w/tip-of-the-week/623/upload-attachments-directly-to-cases-with-the-new-attachments-field</link><pubDate>Mon, 07 Aug 2023 16:31:14 GMT</pubDate><guid isPermaLink="false">5c521d64-519d-47a6-9065-134618b211bf:d8e654be-286c-4521-94d9-ea5034d2e5ff</guid><dc:creator>Alex Nassi</dc:creator><comments>https://sugarclub.sugarai.com/docs_and_resources/w/tip-of-the-week/623/upload-attachments-directly-to-cases-with-the-new-attachments-field#comments</comments><description>Current Revision posted to Quick Tips by Alex Nassi on 8/7/2023 4:31:14 PM&lt;br /&gt;
&lt;p&gt;Thank you,&amp;nbsp;&lt;a href="/members/brendarossetto307961"&gt;Brenda Rossetto&lt;/a&gt;, for sharing this new Quick Tip!&amp;nbsp;&lt;/p&gt;
&lt;p style="padding-left:30px;"&gt;&lt;strong&gt;When you want to attach files to a case, adding a note to the case has just been &amp;quot;the way things work&amp;quot; in Sugar for a very long time. Starting in Sugar 11.2, you can now attach files directly to the case itself using the new Attachments field! This makes them visible immediately without having to open a note and also makes it easy to gather all attachments in one place. For more information, check out the &lt;a href="https://support.sugarcrm.com/SmartLinks/Application_Guide/Cases/hdr_Case_Attachments/index.html" rel="noopener noreferrer" target="_blank"&gt;Cases documentation&lt;/a&gt;.&lt;/strong&gt;&lt;/p&gt;
&lt;p style="padding-left:30px;"&gt;&lt;strong&gt;&lt;img alt=" " height="289" src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-35/CaseAttachments_5F00_1.png" width="500" /&gt;&lt;/strong&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: sugar sell, notes, service, cases, crm, sugar serve&lt;/div&gt;
</description></item><item><title>Upload Attachements Directly to Cases with the New Attachments Field</title><link>https://sugarclub.sugarai.com/docs_and_resources/w/tip-of-the-week/623/upload-attachments-directly-to-cases-with-the-new-attachments-field/revision/1</link><pubDate>Tue, 14 Dec 2021 16:26:29 GMT</pubDate><guid isPermaLink="false">5c521d64-519d-47a6-9065-134618b211bf:d8e654be-286c-4521-94d9-ea5034d2e5ff</guid><dc:creator>Alex Nassi</dc:creator><comments>https://sugarclub.sugarai.com/docs_and_resources/w/tip-of-the-week/623/upload-attachments-directly-to-cases-with-the-new-attachments-field#comments</comments><description>Revision 1 posted to Quick Tips by Alex Nassi on 12/14/2021 4:26:29 PM&lt;br /&gt;
&lt;p&gt;Thank you,&amp;nbsp;&lt;a href="/members/brendarossetto307961"&gt;Brenda Rossetto&lt;/a&gt;, for sharing this new Quick Tip!&amp;nbsp;&lt;/p&gt;
&lt;p style="padding-left:30px;"&gt;&lt;strong&gt;When you want to attach files to a case, adding a note to the case has just been &amp;quot;the way things work&amp;quot; in Sugar for a very long time. Starting in Sugar 11.2, you can now attach files directly to the case itself using the new Attachments field! This makes them visible immediately without having to open a note and also makes it easy to gather all attachments in one place. For more information, check out the &lt;a href="https://support.sugarcrm.com/SmartLinks/Application_Guide/Cases/hdr_Case_Attachments/index.html" rel="noopener noreferrer" target="_blank"&gt;Cases documentation&lt;/a&gt;.&lt;/strong&gt;&lt;/p&gt;
&lt;p style="padding-left:30px;"&gt;&lt;strong&gt;&lt;img height="289" src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-35/CaseAttachments_5F00_1.png" width="500" alt=" " /&gt;&lt;/strong&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: sugar sell, notes, service, cases, crm, sugar serve&lt;/div&gt;
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