https://sugarclub.sugarai.com/docs_and_resources/w/tip-of-the-week/873/caller-id-on-sugar-mobile-appen-USTelligent Community 12https://sugarclub.sugarai.com/docs_and_resources/w/tip-of-the-week/873/caller-id-on-sugar-mobile-appThu, 02 Nov 2023 18:45:07 GMT5c521d64-519d-47a6-9065-134618b211bf:52c33770-35f1-48d5-998a-9acc504b90d0Alex Nassihttps://sugarclub.sugarai.com/docs_and_resources/w/tip-of-the-week/873/caller-id-on-sugar-mobile-app#commentsCurrent Revision posted to Quick Tips by Alex Nassi on 11/2/2023 6:45:07 PM<br /> <p><img class="align-right" style="float:right;height:445px;max-width:301px;" alt=" " src="/resized-image/__size/602x890/__key/communityserver-wikis-components-files/00-00-00-00-35/2023_2D00_06_2D00_23_5F00_14_2D00_43_2D00_35.png" width="301" />The SugarCRM mobile app recently released caller ID, which means when an unfamiliar phone number calls you that matches a contact or lead in your Sugar instance, their name will be displayed. This is huge, ensuring you don&#39;t miss an important client call just because it looks like spam.</p> <p>The app checks for updates to contacts and leads every 5 minutes to ensure you can tell immediately if a new prospect is calling you.</p> <p>Find out more in the <a title="SugarCRM Mobile App User Guide" href="https://support.sugarcrm.com/Documentation/Mobile_Solutions/SugarCRM_Mobile/SugarCRM_Mobile_App_User_Guide/#Caller_ID" rel="noopener noreferrer" target="_blank">SugarCRM Mobile App User Guide</a>.</p><div style="clear:both;"></div> https://sugarclub.sugarai.com/docs_and_resources/w/tip-of-the-week/873/caller-id-on-sugar-mobile-app/revision/1Thu, 02 Nov 2023 18:44:23 GMT5c521d64-519d-47a6-9065-134618b211bf:52c33770-35f1-48d5-998a-9acc504b90d0Alex Nassihttps://sugarclub.sugarai.com/docs_and_resources/w/tip-of-the-week/873/caller-id-on-sugar-mobile-app#commentsRevision 1 posted to Quick Tips by Alex Nassi on 11/2/2023 6:44:23 PM<br /> <p><img class="align-right" style="float:right;height:445px;max-width:301px;" alt=" " src="/resized-image/__size/602x890/__key/communityserver-wikis-components-files/00-00-00-00-35/2023_2D00_06_2D00_23_5F00_14_2D00_43_2D00_35.png" width="301" />The SugarCRM mobile app recently released caller ID, which means when an unfamiliar phone number calls you that matches a contact or lead in your Sugar instance, their name will be displayed. This is huge, ensuring you don&#39;t miss an important client call just because it looks like spam.</p> <p>The app checks for updates to contacts and leads every 5 minutes to ensure you can tell immediately if a new prospect is calling you.</p> <p>Find out more in the <a title="SugarCRM Mobile App User Guide" href="https://support.sugarcrm.com/Documentation/Mobile_Solutions/SugarCRM_Mobile/SugarCRM_Mobile_App_User_Guide/#Caller_ID" rel="noopener noreferrer" target="_blank">SugarCRM Mobile App User Guide</a>.</p><div style="clear:both;"></div>