/engage/b/sugar-news/posts/the-year-ahead-starts-hereHappy New Year! 2026 is going to be an exciting year for Sugar, and I want to start the year with some updates. I&#39;ve been in the CRM industry for 30 years, and CRM hasn’t delivered on its promise: making sellers more succe...en-USTelligent Community 12https://sugarclub.sugarai.com/engage/b/sugar-news/posts/the-year-ahead-starts-hereMon, 02 Feb 2026 06:49:46 GMT5c521d64-519d-47a6-9065-134618b211bf:e27005ed-9e91-470a-99ef-7a7b9f0abaefJan-Frederic Buss1<p>It is remarkable that you created new core values and one of them is &quot;All about the customer&quot;. Yet, I haven&#39;t received any feedback on my&nbsp;reply to this message from either&nbsp;David&nbsp;or our customer success manager.&nbsp;</p><img src="https://sugarclub.sugarai.com/aggbug?PostID=4705&AppID=12&AppType=Weblog&ContentType=0" width="1" height="1">https://sugarclub.sugarai.com/engage/b/sugar-news/posts/the-year-ahead-starts-hereWed, 14 Jan 2026 15:48:09 GMT5c521d64-519d-47a6-9065-134618b211bf:e27005ed-9e91-470a-99ef-7a7b9f0abaefHeather Ansell1<p>Is there a way to request access to the 2026 product roadmap?</p><img src="https://sugarclub.sugarai.com/aggbug?PostID=4705&AppID=12&AppType=Weblog&ContentType=0" width="1" height="1">