/engage/b/sugar-news/posts/sugarcrm-is-now-sugarai-an-open-letter-from-our-ceoCustomers, Today we are excited to introduce the next chapter of our company as SugarAI. Artificial intelligence is transforming what enterprise software can do. Systems are no longer limited to account managers recording activity and reporting on t.en-USTelligent Community 12https://sugarclub.sugarai.com/engage/b/sugar-news/posts/sugarcrm-is-now-sugarai-an-open-letter-from-our-ceoTue, 14 Apr 2026 16:51:21 GMT5c521d64-519d-47a6-9065-134618b211bf:74189d1e-0af8-4792-afee-9c56f809c9e4Francesca Shiekh1<p>I am fielding a lot of questions about what does this mean for the product.... I look forward to getting some details.</p> <img src="https://sugarclub.sugarai.com/aggbug?PostID=4757&AppID=12&AppType=Weblog&ContentType=0" width="1" height="1">https://sugarclub.sugarai.com/engage/b/sugar-news/posts/sugarcrm-is-now-sugarai-an-open-letter-from-our-ceoMon, 13 Apr 2026 12:55:41 GMT5c521d64-519d-47a6-9065-134618b211bf:74189d1e-0af8-4792-afee-9c56f809c9e4Jan-Frederic Buss1<p>All hype on social media and then it is only a name change? I was expecting at least some news about new product features.&nbsp;</p><img src="https://sugarclub.sugarai.com/aggbug?PostID=4757&AppID=12&AppType=Weblog&ContentType=0" width="1" height="1">