SugarCRM is now SugarAI! Read the announcement  

  • Fall '18 (8.2) is Live

    Sugar Fall '18 is now live and available for all customers hosted in the Sugar cloud environment. Fall '18 is the next step in our core Sugar Cloud updates, providing accelerated delivery of new innovations for cloud customers, as well as heightened ...
  • Sugar 8.0.1 Release Now Available

    Sugar 8.0.1 is now available for all customers using Sugar's on-premise product. Sugar 8.0.1 includes updates to the Data Privacy enhancements added in the Sugar 8 release.With this release, erasing personal information via the Da...
  • Summer '18 (8.1) is Live

    Sugar Summer '18 is now live and available for all customers hosted in the Sugar cloud environment. Summer '18 is the next step in our core Sugar quarterly feature delivery model, providing accelerated delivery of new innovations for cloud ...
  • Sugar Spring '18 and Sugar 8 Releases Now Available

    Sugar Spring '18 and Sugar 8 have been released and are now available for all cloud and on-premise customers. These releases represent the next step in our core Sugar quarterly feature delivery model, providing accelerated delivery of ...
  • A Few Thoughts on Facebook, Data Protection and CRM

    Perhaps you’ve been in the camp of believing that the tech industry’s heightened focus on data privacy and GDPR is a little overblown? If so, I understand. At times, GDPR compliance has seemed like a major inconvenience and nothing more....
  • Data Privacy Features in Sugar

    A brief overview of the product capabilities.  sugarclub.sugarcrm.com/.../_5F00_DataPrivacyFeaturesinSugar.mp4
  • Sugar Product Capabilities

    How will the Sugar product address GDPR requirements?Data Privacy has always been a strategic differentiator for SugarCRM, and GDPR is no different. We are excited about the changes to the core Sugar product in order to further enable our customers ...
  • Data Privacy in Sugar cloud Policies

    How is personal information protected on Sugar cloud?SugarCRM has put in place plans to protect our customers’ data in the cloud and has the processes necessary to perform our obligations as data processor.We have implemented policies, and pla...
  • Admin & Developer Information

    What admin settings or configurations are needed?Data Privacy ModuleEnable this module in the admin section under “Display Modules and Subpanels”. The DP module is related (M:M) with the leads, contacts, accounts and targets module. The ...
  • Basics of GDPR

    What is GDPR?General Data Protection Regulation (GDPR) is a data privacy regulation enacted by the European Parliament, European Commission and the Council of the European Union. The regulation provides significant protections for privacy of pe...