/explore/product-updates/b/sugar-connect-updates/posts/sugar-connect-disappears-from-outlookSugar is aware of issues that may affect visibility of Sugar Connect in Outlook (desktop or web). We are actively working with Microsoft to resolve this as quickly as possible. We will provide additional updates as they become available.en-USTelligent Community 12https://sugarclub.sugarai.com/explore/product-updates/b/sugar-connect-updates/posts/sugar-connect-disappears-from-outlookTue, 27 Aug 2024 19:28:50 GMT5c521d64-519d-47a6-9065-134618b211bf:ffe6add1-4179-4a37-a70d-17028d60baa8Hugo Geyskens1<p>Hi there,</p> <p>Working with outlook version 2308, one colleague could install the SugarConnect add-in without any trouble. For me, both Sugar Support and Atos support were already spending weeks in getting it up and running, so far without success. The add-in works in in Outlook on the web, but refuses to appear in the desktop counterpart. But they keep on searching ... ;-)</p><img src="https://sugarclub.sugarai.com/aggbug?PostID=4085&AppID=47&AppType=Weblog&ContentType=0" width="1" height="1">https://sugarclub.sugarai.com/explore/product-updates/b/sugar-connect-updates/posts/sugar-connect-disappears-from-outlookMon, 01 Jul 2024 13:36:28 GMT5c521d64-519d-47a6-9065-134618b211bf:ffe6add1-4179-4a37-a70d-17028d60baa8Andrew Blue1<p>Sugar is pleased to announce that Sugar Connect is fully visible and operational in Outlook (both desktop and web). Thank you for your patience, and we apologize for any inconvenience this may have caused.</p><img src="https://sugarclub.sugarai.com/aggbug?PostID=4085&AppID=47&AppType=Weblog&ContentType=0" width="1" height="1">