SugarU News & Updates

Get More from sales-i with Our New Live Webinar Experiences

Brie Rowe — Thu, 16 Apr 2026 15:50:56 GMT

Getting the most out of sales-i comes down to one thing: knowing how to use it effectively in your day-to-day work. Whether you are looking to uncover new opportunities, better understand your customers, or take smarter action with your data, the rig...(read more)

Scheduled Reports Didn't Send? Start Here.

Andrea Ayers — Wed, 18 Mar 2026 18:42:01 GMT

Scheduled reports are meant to work quietly in the background—delivering the right data to the right people at the right time. So, when one doesn’t send, it can feel like something is broken. In most cases, though, it isn’t a d...(read more)

Save 50% on Sugar Admin Fundamentals — February 17–19

Shara Rouse — Wed, 04 Feb 2026 04:32:14 GMT

We’re excited to offer partners and customers an exclusive opportunity to save 50% on the Sugar Admin Fundamentals course, taking place February 17–19. Sugar Admin Fundamentals is designed to help administrators build a strong foundation ...(read more)

New Video SugarU Quick Video - Behind the Build: A Sugar Admin’s Guide to Package Builder and Deployer

Andrea Ayers — Wed, 13 Aug 2025 21:02:09 GMT

New Video Alert! Behind the Build: A Sugar Admin’s Guide to Package Builder and Deployer If you’re a Sugar Admin looking to streamline your customizations and simplify your deployment process, we’ve got something sweet for you! Our ...(read more)

Available Now! The Certified Sugar Market Specialist Exam 2025

Shara Rouse — Tue, 06 May 2025 14:30:57 GMT

We’re excited to announce that the Certified Sugar Market Specialist Exam 2025 is now live and available to all SugarCRM Partners and Customers! Each year, we update our certification exams to ensure they reflect the latest product advance...(read more)

New Course: How to Use AI Prediction in Sugar Sell

Anamaria Vintila — Tue, 08 Apr 2025 09:37:39 GMT

Sales teams are under more pressure than ever to focus on the right deals, uncover hidden market opportunities, and hit their targets with precision. That’s where AI Prediction in Sugar Sell comes in. We’re excited to introduce our new se...(read more)

Introduction of the SugarU Live Webinar Series

Andrea Ayers — Mon, 31 Mar 2025 22:00:00 GMT

We're thrilled to announce our brand-new monthly webinar series from the SugarU team! The SugarU Live Webinar Series brings you expert-led sessions packed with best practices, troubleshooting tips, and other useful information about Sugar Sell, Serv...(read more)

What's a Sugar Administrator? Part 3: Professional Goals of a Sugar Administrator

Andrea Ayers — Mon, 10 Feb 2025 18:00:00 GMT

You made it to the last blog post in this “What’s a Sugar Administrator?” series. This post is Part 3: Professional Goals of a Sugar Administrator. We’ll be covering: Why are Goals Important to Sugar Admins? Types of Sugar A...(read more)

What is a Sugar Administrator? Part 2: Hiring the Right Sugar Administrator

Andrea Ayers — Mon, 27 Jan 2025 18:00:00 GMT

This post is part of a blog series, “What is a Sugar Administrator?” The series is divided into three parts: Part 1: Getting Started as a Sugar System Administrator Part 2: Hiring the Right Sugar Administrator Part 3: Professional Goals ...(read more)

What is a Sugar Administrator? Part 1: Getting Started as a Sugar System Administrator

Andrea Ayers — Sun, 12 Jan 2025 02:06:11 GMT

After 20 years of experience with CRM and 15 of those years with SugarCRM, I’ve worked with hundreds of admins. I’ve found that when most organizations purchase a CRM, the individual chosen to be the Sugar Admin usually isn&rsquo...(read more)

Available Now! The Certified Sugar Developer Specialist Exam 2024

Shara Rouse — Wed, 04 Dec 2024 05:41:49 GMT

Available Now! The Certified Sugar Developer Specialist Exam 2024 Every year we refresh the certification exams to ensure that we’re testing based on the most current concepts as well as the most current product information. The updat...(read more)

50th SugarU Admin Podcast Episode

Andrea Ayers — Thu, 14 Nov 2024 17:10:00 GMT

SugarU Admin Podcast Turns 50! Join Andrea Ayers for our 50th podcast episode. This episode is all about you the listener. In this episode, we are going to reflect back on the incredible things we learned over the past 3 ½ years. And, what bet...(read more)

Upgrade Your Learning Experience with New SugarU Course Bundles and a Special Offer

Andrea Ayers — Wed, 02 Oct 2024 16:05:36 GMT

We’re thrilled to announce the exciting updates to our course offerings, designed to give you maximum flexibility and value in your learning journey with SugarU. Check out our new course bundles available now. New Administrator Bundle: Su...(read more)

Introducing Our New Course: Intermediate SugarBPM

Andrea Ayers — Wed, 25 Sep 2024 13:08:08 GMT

Please Note that this course is free for a limited time! A registration fee will apply starting November 1, 2024, so act now and take advantage of this free offer before it's too late! If you're looking to enhance your skills in real-world wo...(read more)

Autumn Special Offer: Save 20% on All SugarU Live Classes!

Andrea Ayers — Mon, 16 Sep 2024 19:11:25 GMT

We're excited to offer you a 20% discount on all our live classes through November 30! Whether you’re looking to dive into new topics or deepen your understanding of key concepts, our live classes provide the perfect platform for interactive le...(read more)