Getting the most out of sales-i comes down to one thing: knowing how to use it effectively in your day-to-day work. Whether you are looking to uncover new opportunities, better understand your customers, or take smarter action with your data, the rig...

Scheduled reports are meant to work quietly in the background—delivering the right data to the right people at the right time. So, when one doesn’t send, it can feel like something is broken. In most cases, though, it isn’t a d...

We’re excited to offer partners and customers an exclusive opportunity to save 50% on the Sugar Admin Fundamentals course, taking place February 17–19. Sugar Admin Fundamentals is designed to help administrators build a strong foundation ...

New Video Alert! Behind the Build: A Sugar Admin’s Guide to Package Builder and Deployer If you’re a Sugar Admin looking to streamline your customizations and simplify your deployment process, we’ve got something sweet for you! Our ...

We’re excited to announce that the Certified Sugar Market Specialist Exam 2025 is now live and available to all SugarCRM Partners and Customers! Each year, we update our certification exams to ensure they reflect the latest product advance...

Sales teams are under more pressure than ever to focus on the right deals, uncover hidden market opportunities, and hit their targets with precision. That’s where AI Prediction in Sugar Sell comes in. We’re excited to introduce our new se...

We're thrilled to announce our brand-new monthly webinar series from the SugarU team! The SugarU Live Webinar Series brings you expert-led sessions packed with best practices, troubleshooting tips, and other useful information about Sugar Sell, Serv...

You made it to the last blog post in this “What’s a Sugar Administrator?” series. This post is Part 3: Professional Goals of a Sugar Administrator. We’ll be covering: Why are Goals Important to Sugar Admins? Types of Sugar A...

This post is part of a blog series, “What is a Sugar Administrator?” The series is divided into three parts: Part 1: Getting Started as a Sugar System Administrator Part 2: Hiring the Right Sugar Administrator Part 3: Professional Goals ...

After 20 years of experience with CRM and 15 of those years with SugarCRM, I’ve worked with hundreds of admins. I’ve found that when most organizations purchase a CRM, the individual chosen to be the Sugar Admin usually isn&rsquo...