https://sugarcrm.zoom.us/webinar/register/WN_WPVXVK8fQ1Gb4E9UNVLfMgTue, 26 Jan 2027 15:00:00 GMT5c521d64-519d-47a6-9065-134618b211bf:48caa762-c859-4d19-8932-4acc4b52166aShara RouseJoin us bi-monthly on the last Tuesday of the month at 10:00 AM ET for Sugar Market Academy, a webinar series designed to help customers and partners maximize the value of Sugar Market through education, product insights, and practical guidance. Each session features topics such as product roadmap updates, new feature announcements, live demonstrations, best practices from our subject matter experts, customer use cases, and expert tips to help you get the most out of your Sugar Market investment. Whether you're new to Sugar Market or an experienced user, Sugar Market Academy is your opportunity to stay informed, expand your knowledge, ask questions, and connect with the experts behind the platform. We look forward to learning, innovating, and growing with you!sugar marketsugar market academyhttps://sugarcrm.zoom.us/webinar/register/WN_3cW7_F_4TSa2nmAIQg6bKwThu, 17 Dec 2026 15:00:00 GMT5c521d64-519d-47a6-9065-134618b211bf:32832436-60f2-46d0-bd4f-07b1861448fdAndrea AyersTurn Sugar Sell data into useful answers. Learn how to use saved list views, create and customize filters, sort and group records, export lists when permitted, and run standard reports. Discover how Lists and Reports can help you prioritize work and monitor sales activity. Register Now! See Introducing the Sugar Sell in Action Webinar Series to learn more about the Sugar Sell in Action Series . Recordings of webinars will be made available in Event Recordings after the event.sugar sellreportsSugar Sell in Actionhttps://sugarcrm.zoom.us/webinar/register/WN_PQkAUOwtSOC_K-asS5wVTQThu, 03 Dec 2026 15:00:00 GMT5c521d64-519d-47a6-9065-134618b211bf:997acb3f-193b-43fd-b71a-2bb6a6e6ef11Andrea AyersSee how the pieces of Sugar Sell work together in a realistic sales scenario. Follow an end-to-end process that includes creating and qualifying a Lead, converting it, managing the resulting Opportunity, scheduling follow-up activities, and closing the deal. Register Now! See Introducing the Sugar Sell in Action Webinar Series to learn more about the Sugar Sell in Action Series . Recordings of webinars will be made available in Event Recordings after the event.sugar sellSugar Sell in Actionhttps://sugarcrm.zoom.us/webinar/register/WN_WPVXVK8fQ1Gb4E9UNVLfMgTue, 24 Nov 2026 15:00:00 GMT5c521d64-519d-47a6-9065-134618b211bf:10bbd820-b4d5-4c96-83f2-3c26abedd511Shara RouseJoin us bi-monthly on the last Tuesday of the month at 10:00 AM ET for Sugar Market Academy, a webinar series designed to help customers and partners maximize the value of Sugar Market through education, product insights, and practical guidance. Each session features topics such as product roadmap updates, new feature announcements, live demonstrations, best practices from our subject matter experts, customer use cases, and expert tips to help you get the most out of your Sugar Market investment. Whether you're new to Sugar Market or an experienced user, Sugar Market Academy is your opportunity to stay informed, expand your knowledge, ask questions, and connect with the experts behind the platform. We look forward to learning, innovating, and growing with you!sugar marketsugar market academyhttps://sugarcrm.zoom.us/webinar/register/WN_SYVZPtj6RZ6Q7yZpOLeupQThu, 19 Nov 2026 15:00:00 GMT5c521d64-519d-47a6-9065-134618b211bf:a8c3a015-9fff-4f1b-a762-e709b5b681a8Andrea AyersCreate a workspace that helps you focus on what matters most. Learn how to customize dashboards, work with dashlets, organize homepage layouts, and manage your daily work more efficiently. Register Now! See Introducing the Sugar Sell in Action Webinar Series to learn more about the Sugar Sell in Action Series . Recordings of webinars will be made available in Event Recordings after the event.dashboardssugar sellSugar Sell in Actionhttps://sugarcrm.zoom.us/webinar/register/WN_I5Er3J30R-WHL8a32K4kDgThu, 29 Oct 2026 14:00:00 GMT5c521d64-519d-47a6-9065-134618b211bf:0e06d933-f491-4c27-afa7-3831a51cba6cAndrea AyersBring your daily sales work together in Sugar Sell. Learn how to schedule Calls and Meetings, create Tasks, send and archive Emails, add Notes and attachments, relate activities to the appropriate records, and maintain a useful customer history. Register Now! See Introducing the Sugar Sell in Action Webinar Series to learn more about the Sugar Sell in Action Series . Recordings of webinars will be made available in Event Recordings after the event.sugar sellnotesSugar Sell in Actionmeetingsactivitiescallsemailstaskshttps://sugarcrm.zoom.us/webinar/register/WN_rEMsl3fwSEm6o_xY-jqHVQWed, 14 Oct 2026 14:00:00 GMT5c521d64-519d-47a6-9065-134618b211bf:266feec5-c38a-404b-9f8e-a841454ced01Andrea AyersKeep your pipeline current and your deals moving forward. Learn how to create Opportunities, understand sales stages, update key deal information, and track Opportunities from open to closed. Register Now! See Introducing the Sugar Sell in Action Webinar Series to learn more about the Sugar Sell in Action Series . Recordings of webinars will be made available in Event Recordings after the event.sugar sellSales DealsSugar Sell in Actionopportunitieshttps://sugarcrm.zoom.us/webinar/register/WN_kaLKmSNVR3eU92X23M76-gThu, 01 Oct 2026 14:00:00 GMT5c521d64-519d-47a6-9065-134618b211bf:c6740a7a-654c-4171-8d2f-39962b6e55b4Andrea AyersBuild a more complete and reliable view of your customers. Learn how to create and manage Accounts and Contacts, understand their relationships, use list and record views, and maintain clean customer data. Register Now! See Introducing the Sugar Sell in Action Webinar Series to learn more about the Sugar Sell in Action Series . Recordings of webinars will be made available in Event Recordings after the event.sugar sellcontactsaccountsSugar Sell in Actionhttps://sugarcrm.zoom.us/webinar/register/WN_WPVXVK8fQ1Gb4E9UNVLfMgTue, 29 Sep 2026 14:00:00 GMT5c521d64-519d-47a6-9065-134618b211bf:ce96bed9-2378-4690-8cfa-cb104aa0c3c1Shara RouseJoin us bi-monthly on the last Tuesday of the month at 10:00 AM ET for Sugar Market Academy, a webinar series designed to help customers and partners maximize the value of Sugar Market through education, product insights, and practical guidance. Each session features topics such as product roadmap updates, new feature announcements, live demonstrations, best practices from our subject matter experts, customer use cases, and expert tips to help you get the most out of your Sugar Market investment. Whether you're new to Sugar Market or an experienced user, Sugar Market Academy is your opportunity to stay informed, expand your knowledge, ask questions, and connect with the experts behind the platform. We look forward to learning, innovating, and growing with you!sugar marketVirtual Eventsugar market academyhttps://sugarcrm.zoom.us/webinar/register/WN_6XTznyYZQkKHdp9ownzPWwWed, 16 Sep 2026 14:00:00 GMT5c521d64-519d-47a6-9065-134618b211bf:2a5706e6-16c5-4120-8c7d-e9a29a93c951Andrea AyersFollow a lead from initial creation through qualification. Learn how to create and update leads, manage lead status, and convert qualified leads into Accounts, Contacts, and Opportunities. Register Now! See Introducing the Sugar Sell in Action Webinar Series to learn more about the Sugar Sell in Action Series . Recordings of webinars will be made available in Event Recordings after the event.sugar sellleadsSugar Sell in Actionhttps://sugarcrm.zoom.us/webinar/register/WN_cpJ7x3_HRIu8nL6v3d7SzwThu, 27 Aug 2026 14:00:00 GMT5c521d64-519d-47a6-9065-134618b211bf:3f1ac76d-8612-4c9c-91b4-bbf3d4b0e015Andrea AyersSpend less time searching and more time selling. Learn how to use Global Search, module filters, saved searches, favorites, tags, and list views to quickly locate the information you need. Register Now! See Introducing the Sugar Sell in Action Webinar Series to learn more about the Sugar Sell in Action Series . Recordings of webinars will be made available in Event Recordings after the event.sugar sellSugar Sell in Actionfiltersearchhttps://sugarcrm.zoom.us/webinar/register/WN_6-7UVBY1RciTwsJfMgDkTAWed, 12 Aug 2026 14:00:00 GMT5c521d64-519d-47a6-9065-134618b211bf:bc814789-2117-48d8-9aa1-79bdecb63abdAndrea AyersStart with the essentials and get comfortable moving around Sugar Sell. Learn how to navigate the user interface, personalize your homepage, understand dashboards, and use Global Search, Quick Create, favorites, and recent records. Register Now! See Introducing the Sugar Sell in Action Webinar Series to learn more about the Sugar Sell in Action Series . Recordings of webinars will be made available in Event Recordings after the event.sugar sellSugar Sell in Actionend usergetting startedhttps://sugarcrm.zoom.us/webinar/register/WN_WPVXVK8fQ1Gb4E9UNVLfMgTue, 28 Jul 2026 14:00:00 GMT5c521d64-519d-47a6-9065-134618b211bf:7bf61c18-50a2-4375-8833-721a13986b9eShara RouseJoin us bi-monthly on the last Tuesday of the month at 10:00 AM ET for Sugar Market Academy, a webinar series designed to help customers and partners maximize the value of Sugar Market through education, product insights, and practical guidance. Each session features topics such as product roadmap updates, new feature announcements, live demonstrations, best practices from our subject matter experts, customer use cases, and expert tips to help you get the most out of your Sugar Market investment. Whether you're new to Sugar Market or an experienced user, Sugar Market Academy is your opportunity to stay informed, expand your knowledge, ask questions, and connect with the experts behind the platform. We look forward to learning, innovating, and growing with you!sugar marketVirtual Eventsugar market academyhttps://sugarclub.sugarai.com/engage/b/sugar-news/posts/put-your-sugar-sell-skills-into-actionMon, 27 Jul 2026 17:23:00 GMT5c521d64-519d-47a6-9065-134618b211bf:4134182a-7f01-4f6d-9d70-2c6bfa87ddbbAndrea AyersLearn the Essentials. Build Your Confidence. Work Smarter. We are excited to introduce the Sugar Sell in Action Webinar Series , a nine-session learning experience designed to help new and everyday users build practical Sugar Sell skills they can use immediately. This series progresses from navigating the platform and finding information to managing leads, opportunities, customer relationships, activities, dashboards, and reports. The final sessions bring these skills together through realistic, end-to-end sales scenarios. What to You Can Expect in Each Webinar Each 30-minute webinar is focused, demonstration-driven, and designed to fit easily into your workday. Through realistic examples, you’ll build confidence completing everyday sales activities, discover time-saving shortcuts and best practices, and learn how connected information supports stronger data quality and a more complete customer history. Every session stands on its own and provides two or three practical takeaways, allowing you to attend the entire series or choose the topics that best support your goals. Who Should Attend? The Sugar Sell in Action Webinar Series is ideal for: New Sugar Sell users Any regular end users Existing users who would benefit from a refresher Managers who want to help their teams work more consistently Anyone who wants to use Sugar Sell more confidently and efficiently Upcoming Sessions All sessions will be posted to the SugarClub Events calendar. August 12 — Getting Started with Sugar Sell August 27 — Searching, Filtering & Favorites September 16 — Managing Leads October 1 — Working with Accounts & Contacts October 14 — Opportunity Management Basics October 29 — Activities: Calls, Meetings, Notes, Tasks & Emails November 19 — Dashboards & Personal Productivity December 3 — Putting It All Together: A Day in the Life of a Sales Rep December 17 — Working Smarter with Lists & Reports Take the Next Step with Sugar Sell Whether you are just getting started or looking to refresh your skills, the Sugar Sell in Action Webinar Series will help you turn everyday Sugar Sell features into confident, productive habits. Join us, follow the sales journey from beginning to end, and put your Sugar Sell skills into action!sugar sellSugar Sell in Actionsellwebinarshttps://sugarcrm.zoom.us/webinar/register/WN_2XwSO5kEQcCWIhDZLgd6-gTue, 21 Jul 2026 15:00:00 GMT5c521d64-519d-47a6-9065-134618b211bf:3d32a968-2a56-4b57-ac15-dfc85883842fAndrea AyersReady to take your Sugar reporting to the next level—without the confusion? Advanced report types like charts, summaries, and matrix reports can unlock powerful insights, but only if you know how to use them correctly. In this webinar, we’ll break down these advanced reporting tools in a clear, practical way so you can build reports with confidence—and no unexpected results. You’ll learn how each report type works, when to use it, and how to structure your data to get accurate, meaningful outputs every time. Whether you’ve dabbled in advanced reports or avoided them altogether, this session will remove the guesswork and help you create reports that actually make sense. In this webinar, you’ll learn how to: Understand the differences between chart, summation, and matrix reports Choose the right report type for your reporting goals Configure groupings and summaries for accurate results Avoid common mistakes that lead to misleading data Build visually clear and actionable reports Walk away with the skills to confidently create advanced reports in Sugar—without the surprises.reportsSugarU Webinarshttps://sugarcrm.zoom.us/meeting/register/TttyzuBpRVKWzoIQ_l3ukQThu, 16 Jul 2026 15:00:00 GMT5c521d64-519d-47a6-9065-134618b211bf:249c67f9-831e-482a-a1be-4c40e44938f0Alex NassiSocial Club Virtual meetups with other customers and Sugar's Subject Matter Experts to take your Sugar experience to the next level This Social Club session will be held on: July 16, 2026 8:00 am PDT | 11:00 am EDT Make sure you register for this year's event series so you don't miss any meetups! Please note: if you already registered for the recurring Social Club meeting via Zoom, the date of this session has moved from July 9th to July 16th. Please check the update email from Zoom to ensure you have the correct date on your calendar. Join Sugar's Odin Arellano (oarellano) ( Senior Technical Advisory Manager ) to discuss automation in Sugar – specifically via SugarBPM and Sugar Automate . Odin will share some basic setup and scenarios for these two powerful features, discuss how they are similar, different, and how they can work together, and provide some best practices to make sure you're using them correctly! If you're curious about either of these functions, or have some of your own processes you want to automate that we can discuss live, you don't want to miss this session. Bring your own "tips and tricks," use cases, questions, and experiences to share with the group! This session is most impactful for any Sugar Sell, Sugar Serve, or Enterprise administrators. This is an interactive session, so we hope you'll have your camera on and be willing to unmute yourself to join in the discussion – remember, Social Club sessions are not recorded! Register Now! Click the "Receive notifications about updates to this event" button on this event in SugarClub to be alerted of any updates! Learn more about Social Club and find out about more sessions in Social Club !social clubhttps://sugarcrm.zoom.us/webinar/register/WN_kW5EcyGCRc6rXDs16Ob5zwWed, 15 Jul 2026 16:00:00 GMT5c521d64-519d-47a6-9065-134618b211bf:e5973568-6323-48f0-906f-55e500271abbAndrea AyersHave a report you’ve been meaning to build—but aren’t sure where to start? Submit your request, and we may build it live. In this interactive session, we’ll select several real report submissions and walk step-by-step through how to create them in Sugar. Along the way, we’ll explain our approach to filters, logic, visibility, grouping, and formatting—so you can apply the same thinking to your own reports. Whether your report is selected or you’re just attending to learn, you’ll gain practical insight into: Structuring report filters effectively Choosing the right report type Handling common data logic challenges Improving clarity and usability Submit your report idea here: https://forms.office.com/r/5B1YqSD4xt Join us to see real examples built in real time—and walk away with techniques you can use immediately.reportsSugarU Webinarshttps://sugarcrm.zoom.us/webinar/register/WN_ZFV8bejxQlS4fpVpcAtVew#/registrationTue, 14 Jul 2026 15:30:00 GMT5c521d64-519d-47a6-9065-134618b211bf:7b92a352-688d-49fb-99a1-0d3fc5650d98Alex NassiYour Sugar solution can help your team do more than manage daily CRM tasks. It can help you find new opportunities, better understand your customers, and make smarter decisions. In this webinar, we’ll review the full Sugar catalog of services and how they work together. You’ll learn how different Sugar tools can help you grow revenue, retain customers, and give your sales team what they need to work with more confidence. Register Now!Virtual Eventwebinarhttps://sugarclub.sugarai.com/explore/help-forums/sales-i/p/welcome-to-your-sales-i-launchpadFri, 10 Jul 2026 16:13:00 GMT5c521d64-519d-47a6-9065-134618b211bf:8e7bdee9-1452-4e2b-a8fe-f2f5da1ef7ceWelcome to Your sales-i Launchpad Congratulations on getting started with sales-i, we’re excited to support you as you begin using the platform to drive smarter, more informed selling. This page brings together all the essential training and enablement resources you’ll need to succeed. Whether you’re brand new or just looking for a refresher, everything you need is right here. Your Next Steps To make the most of your sales-i experience, follow these steps: Need Help? If you have any questions or need assistance, you can always: Reach out to your Onboarding Manager Post in the sales-i Forum Leverage Technical Support by creating a Support Casehttps://sugarclub.sugarai.com/p/ob3Fri, 10 Jul 2026 15:40:00 GMT5c521d64-519d-47a6-9065-134618b211bf:8bfe6f95-1751-4a64-b3e8-7e544c43366dPersonalize your SugarClub experience There are a lot of great resources and groups within SugarClub. This last stage of your setup experience is to get started familiarizing yourself with this community. Look through the sections below to find what is most important and relevant for you ! Get Started I Need Help I Want to Learn I Want to Network I Want to Stay Informed I am a Developer or Partner Welcome {displayname}! Here are some popular areas of SugarClub to get you started. Click on any of the buttons below to explore further and get started on your SugarClub journey: Sugar News Event Calendar Help Forums Training Review your user SugarClub settings Explore the Sugar Help Forums to engage with other members of the community on questions about using or administering Sugar products. Click the buttons below for the forum(s)for SugarAI products that you use: Sugar Sell & Enterprise Sugar Predict (sales-i) Sugar Market Sugar Serve See All Forums Learn from the experts at SugarU to get training on all things Sugar! A variety of learning options are available depending on your needs and preferred learning style. Here are some options to get you started: On-Demand Classes Quick Videos Recorded Webinar Archive Become Sugar Certified Visit the Training & Certification Group Connect with other Sugar users like yourself in a SugarClub User Group to share your experiences and learn from one another. Choose your industry below: Manufacturing Banking & Finance Technology & Communications Services Social Club Virtual Meet-ups Stay up-to-date with the latest news, events, and product updates from SugarAI. Click the buttons below to explore and subscribe to updates: Company News Event Calendar Release Central If you're looking to dive deeper into Sugar development or if you're a Sugar Partner, be sure to join the relevant group and access resources below: DevClub Dev Onboarding PartnerClub Trouble Accessing PartnerClub? Thank you! Thank you for taking the time to start your SugarClub journey! If you have any questions or need assistance with this site, please contact our site administrative team at sugarclub@sugarcrm.com .