In SugarCRM’s 2021 CRM and Sales Impact Report, over half (57%) of sales leaders said they were having trouble predicting when customers would churn. We would like to help you to reduce your customer churn rate and maximize customer ...

Dear Customers, We’ve recently implemented changes to streamline and improve your renewal process. Sugar has introduced an automated renewal mechanism, which enables you to more easily enjoy continued uninterrupted use of Sugar. This process be...

Did you see the news? Sugar has launched a new CRM and Sales Impact Report, which surveyed 1,000 sales professionals in the US, UK, Germany, and Australia from companies using a range of traditional CRM systems. The research confirms most businesses...

Today marks the launch of a game-changer for all sales teams. SugarPredict is the first data-fueled AI for CRM that gives you unprecedented levels of prediction accuracy without the time, cost, and technical expertise typically required to take advan...

Nothing matters more than what our customers think. So that’s why these two new customer-driven rankings have us really excited. Don’t leave! I promise it’s exciting stuff. You may have read the news or heard the buzz already, but w...

You've got questions, we've got answers! Whether it's best practices, platform how-to's, something about Sugar that's generally been on your mind, or you just want to say hi, we're here to chat! Join the SugarClub team for our new SugarClub Clubhouse...

We are pleased to share that SugarCRM acquired W-Systems, our largest global Sugar Elite partner, on November 2, 2020. By welcoming W-Systems to the Sugar family, Sugar is taking yet another step in ensuring that customers like you are set up to crea...

On July 16th, 2020 the European Court of Justice ("CJEU") invalidated the EU-US Privacy Shield. Please refer to the attached document for further information. As a consequence, Sugar has updated its data processing agreement which can be f...

I’m very excited to share that today, Sugar announced the acquisition of Node Inc., a San Francisco-based artificial intelligence (AI) platform company that combines CRM data with data enrichment from vast external data sources to deliver power...

Welcome to the SugarClub! We couldn’t be more excited to have you here. As we launch the site, we wanted to give you all a look back at how we got here and share our goals for the future.  The process that led to this launch started way ba...