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Import from external files Fails

Hello,

We are setting up our Market environment, and need to import the unsubscribe contacts from our previous application.
For that, i used the template file provided by Market, but when I try to import it in a preference list, i keep getting the error message : 



The column havn't change from the template, I tried with all possible csv and excel format, i have less than 10k contacts, and no matter what... still getting the same error message.

Have you guys experienced that? How to pass it ?

Thanks

Parents
  • Ok, so the problem might come from the fact that base on your Windows' regional setting, it will overide the csv saving option and put ";" instead of ","

    However I'm thinking there might be a bug on "Preference list > Data > Import from external files", because this is the only place I have this issue. It is working just fine if I import data to create a list in Market, and never had this issue neither anywhere on Serve.

Reply
  • Ok, so the problem might come from the fact that base on your Windows' regional setting, it will overide the csv saving option and put ";" instead of ","

    However I'm thinking there might be a bug on "Preference list > Data > Import from external files", because this is the only place I have this issue. It is working just fine if I import data to create a list in Market, and never had this issue neither anywhere on Serve.

Children