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Sugar Enterprise 26.1 is Now Available

SugarAI is excited to announce the release of Sugar Enterprise 26.1 for on-site customers.

This update highlights some of the key updates in this release of Sugar Enterprise. Visit the May 2026 page in Release Central to find everything to prepare for updates across the Sugar platform, including new blogs and updates, events, videos, release announcements, documentation, and more.

This release coincides with the 26.1 releases of Sugar Sell and Sugar Serve for instances hosted in Sugar Cloud, and incorporates features and enhancements from the preceding Sugar Cloud release .


Sugar Enterprise Highlights

  • The 26.1 release of Sugar Enterprise represents an increased focus on product quality, stability, and performance. This release is one of Sugar's largest quality-focused releases ever, addressing a significant number of customer-driven improvements, including a broad set of fixes, accessibility improvements, and additional supported platforms. 26.1 also lays important groundwork for future innovation and feature enhancements.
  • Dropdown Editor has been updated and modernized to simplify and streamline the admin experience
modernized dropdown editor screenshot
  • Format dropdown lists to add style and make information stand out
Visual formatting of dropdown fields Admin view of configuring dropdown fields
  • Ability to add related records to the Record View dashlet based on the "Relate To" Flex Relate relationship
Screenshot showing the related records in a focus drawer
  • View recent Opportunity record changes to quickly understand how Opportunities change over time
Screenshot showing the changes of opportunities and how they have changed
  • A text field allowing admin-defined system default currency names has been added to Admin > Locale, as well as an accompanying option for users to use this currency throughout the system in their user profile.
  • A new field, "Run Order," has been added in the Schedulers module to configure the priority order in which schedulers execute when multiple schedulers are scheduled to run at once.
  • Accessibility enhancements improve keyboard navigation and screen reader support, delivering enhanced usability and stronger alignment with accessibility standards.
  • Pagination has been added to the audit log to improve performance and usability when viewing large sets of audit data.

This is only a summary of the updates from Sugar this quarter. Please make sure to review the Sugar Enterprise Release Notes  and the May 2026 page in Release Central to learn more about all of the new features and enhancements in this release, as well as additional fixes to address issues in previous releases of Sugar.

Upgrade Information

Sugar 26.1 will support new installations and upgrades  from 25.1.3 on all supported platforms. Customers hosting their Sugar instance on their own servers can review the installation and upgrade instructions for these releases in the Enterprise 26.1 Installation and Upgrade Guide .

Please visit the Supported Platforms page for a complete list of supported configurations, browsers, and other platform information before installing or upgrading.

If you are upgrading from a version prior to 25.1.2 and using Exchange Online, you must update your Microsoft Azure application and reauthorize the system email settings after upgrading to version 26.1.0, as SMTP Auth is no longer supported for Exchange Online. Refer to [ACTION REQUIRED] Security Release 25.1.2 and 14.0.3 Microsoft Exchange Online Updates for detailed instructions.

Enablement, Education, and Everything Else You Need to Know

To learn more about this release, please review the May 2026 page in Release Central.

Also, make sure to "turn page notifications on" to be alerted when new content is added to Release Central and learn more about Release Central in About Release Central.

Select Documentation and Guides


To ensure you are up-to-date on the latest information about Sugar Enterprise, please Subscribe to New Blog Posts in Enterprise & Professional Updates in SugarClub or visit Product Updates for additional product updates.